İşletme Bilgi Sistemleri Deneme Sınavı Sorusu #356692

Which one of the following modules is not included in customer relations management (CRM) system?


Inventory

Sales Force

Customer Service and Support

Marketing

Customer loyalty


Yanıt Açıklaması:

There are for main modules used in customer relations management (CRM) system. These are Sales Force, Customer Service and Support, Marketing, Customer loyalty.

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