Services (Intangible Products)
-Reselling services is unusual
-Many services cannot be inventoried
-Many aspects of quality are difficult to measure
- Selling is often a part of the production of service
- Service provider, not the service itself, is often transportable
- Location of a facility is not important
-Service is often difficult to automate
-Revenue is generated primarily from the intangible services even though there are some goods which are associated with services