Marketıng Management Deneme Sınavı Sorusu #963483

Considering the marketing process, which of the following is NOT one of the main outcomes of creating customer value?


Customer loyalty and retention

Share of market

Share of customer

Customer equity

Customer statistics


Yanıt Açıklaması:

Customer loyalty and retention, share of market, share of customer, customer equity are the main outcomes of creating customer value, however customer statistics is not related to it. Therefore, the correct answer is E.

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