Organızatıonal Behavıor Deneme Sınavı Sorusu #993334

The manager of human resource department wants to solve a conflict in their organization, where relationship based conflict occurs frequently. According to the three levels of analysis of organizational behavior, which sequence should s/he follow?

  1. Analyzing communication patterns/ looking at the way conflicting partners interact
  2. Exploring individual sources of conflict
  3. Focusing on how people structure their working relations in the organization


I-II-III

II-I-III

II-III-I

III-I-II

III-II-I


Yanıt Açıklaması:

Imagine that you are the manager of human resource department in an organization, where relationship based conflict occurs frequently. To solve conflict, firstly, at the individual level analysis, you have to explore individual sources of conflict. This road takes you to analyze personalities and perceptions of the conflicting partners. At the group level analysis, you need to analyze communication patterns or look at the way conflicting partners interact. And finally at the organizational level, you need to focus on how people structure their working relations in HR department. The correct answer is Choice B.

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