Functional Outcomes 

•  Improve the quality of decisions. 
• Support creative thinking. 
• Help to recognize dysfunctional processes or functions.  
• Eliminate group-thinking and predispose alternative ways/solutions. 

Dysfunctional Outcomes 

• Slow down the pace of decision making.
• Damage social relations and organizational trust. 
• Decrease organizational commitment.  
• Impair individual/group performance.