Prıncıples Of Marketıng Deneme Sınavı Sorusu #816574

Which one below is NOT a type of consumer experience, as defined by Pine and Gilmore(1999)?


Experimental

Esthetic

Entertainment

Educational

Escapist


Yanıt Açıklaması:

Pine and Gilmore (1999) offered four types of consumer experience: educational, esthetic, entertainment, and escapist that are termed as the “4Es. Products and services creating memorable customer experiences have more chance to be successful in the market.

Yorumlar
  • 0 Yorum