Prıncıples Of Marketıng Deneme Sınavı Sorusu #808119

Which of the following cannot be considered as one of the characteristics of "services"?


Services cannot be provided

Services cannot be stored

Services cannot be standardized

Services cannot be seperated

Servies cannot be sensed


Yanıt Açıklaması:

Marketing mix is extended for services because of their specific aspects such as  intangibility, perishability, variability, and inseparability. Services can’t be sensed, stored, standardized, and separated from the provider. Therefore, 3 more Ps are added to marketing mix: Process, people, and physical evidence.. A is the right answer.

Yorumlar
  • 0 Yorum