Turizm Için Ingilizce 2 Deneme Sınavı Sorusu #487297

If you want to write a letter of apology in response to a complaint letter, which of the following expressions is not appropriate?

Thank you for bringing this matter to our attention.

We are very sorry to hear that...

We apologize for ...

Please be assured that we will ...

We are happy to confirm a double room with single occupancy of executive class.

Yanıt Açıklaması:

“We are happy to confirm a double room with single occupancy of executive class.” This sentence can be used in a confirmation letter for a hotel reservation. The other expressions can be used in a letter of apology in response to a complaint letter.

PAYLAŞ:

SORUNUN CEVABI: E

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