Turizm Için Ingilizce 2 Deneme Sınavı Sorusu #487301

‘I am writing to encourage you to improve your customer service as I don’t want this experience to ruin my positive impression about your hotel.’

In what type of letter can the given statement be found ?


complaint

reservation

information

apology

confirmation


Yanıt Açıklaması:

The letter is written by a customer to complain about the unexpectedly bad service.

 

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