Turizm İçin İngilizce I (ENG)
Deneme Sınavı Soruları
- 20 soru
- Cevap anahtarı açık: çöz, sonucunu gör
- 1Which of the following is an appropriate reply in case of the following emergency? Aşağıda verilen acil durumda seçeneklerden hangisi en uygun cevaptır?"A guest drops her valuable gold necklace down the elevator shaft.”
- 2
Which of the following myths is related to Eskişehir?
- 3
What is the best reply to the following complaint from a guest?
Guest: There is a fire in the kitchen.
Staff: …………………………………..
- 4
Which of the below is NOT one of the facilities Beverly Hilton Hotel offers to its customers?
- 5
Which of the words best completes the sentence below?
Nobody lives in that town. It is ____________ .
- 6
Which group is looking for places to eat, drink, and relax?
- 7
What does "deserted" mean in the following sentence?
"As far as I can remember, you have to drive along a very quiet and unoccupied road that passes through a deserted village.
- 8
What do families, who have a mixture of high and low energy members with two or three children, want to have in a hotel.
- 9Which of the following is a place that a tourist can visit in Eskişehir?
- 10Many hotels like to call themselves "a home away from home". This statement may refer to which of the following?
- 11
What number should one call in case of emergency in Turkey?
- 12
A guest at his hotel asks for an information about the locations of museums and some old buildings of Odunpazarı.
As a hotel concierge, what would you offer him?
- 13Yunus Emre and Nasreddin Hodja are famous personalities. What do they have in common? Yunus Emre ve Nasreddin Hoca ünlü kişiliklerdir. Ortak yönleri nedir?
- 14
A guest says he/she has some problems with the room. Which question would the receptionist ask in a such kind of situation?
- 15
Tea
Do you know who drank tea first? It really is not possible to answer this question but there is a little story about the beginning of tea. According to the legend, about 2737 BC, the Chinese emperor, Shen Nung, who was interested in plants and herbs, was sitting under a tree. His servant gave him a glass of boiled water and some leaves from the tree fell into this glass. Instead of throwing it away, the emperor tried to drink it and liked it. The tree was Camellia Sinensis, and the drink that came from its leaves is what we call tea today. Of course it is not possible to know if this story is true but the first tea drinkers were the Chinese. Tea spread to the world from China. The words for tea also come from two different Chinese dialects. Mandarin and Cantonese: Cha and Amoy te. Tea is a soft drink. It is prepared by pouring hot boiling water over the tea leaves. Tea is one of the most widely drunk beverages. Tea comes from a bush/plant called Camellia Sinensis. After tea is harvested there is a long process of drying it and getting it ready for tea lovers. However, depending on the process we get different types of tea. Here are some:
- Green tea : The tea leaves are dried very quickly in an oven.
- Black tea : The tea leaves oxidize and become rich in their flavor.
- White tea : The tea leaves are picked just as they are starting with silky hair on their leaves.
- Flavored teas : Black tea leaves are mixed with natural flavors. One of the most famous flavored tea is Earl Grey where the black tea is mixed with bergamot oil. Black tea is mostly mixed with fruits or spices. Some types of flavored teas would be vanilla tea, apple tea, orange tea, cinnamon tea etc.
Which sentence is NOT correct according to the text?
- 16
A hotel customer is talking to restaurant staff and is trying to reserve a table on the phone.
Which one of the following questions is the most appropriate to be asked by the customer?
- 17
Which one of the following is true for preparing coffee latte?
- 18
Complete the dialog with the best option.
Customer: Can I have a cup of Turkish coffee, please?
Server: ..........................................................................
- 19Guest: Good evening.
Host: Do you have a reservation for this evening?
Guest: We do. My name is Wallace. Party of five.
Host: I’m sorry Mr. Wallace, but I don’t seem to have your name on the list of reservations for tonight.
Guest: That’s impossible. I called yesterday and made a reservation.
Host: I am terribly sorry, but it is Saturday evening and we are very full. If you don’t have a reservation, it is very difficult to accommodate you.
Guest: Look. I called here yesterday and the person I spoke with said that we had to have a reservation for tonight. So, I gave him my name and told him we would be here at nine o’clock.
Host: I understand, sir. It’s just that we are extremely busy tonight. Do you know who spoke with?
Guest: I have no idea. I only know that I spoke to someone, and they took my reservation. May I speak to the manager, then?
Host: Sir, I am the manager.
Guest: Good. Then, as the manager, I hope you can realize the mistake that one of your staff made, and find us a table for five.
Host: Ok. I’m very sorry about the inconvenience. Let me speak with the head waiter and have him arrange a table for four. Please wait for about ten minutes while we set up a table for you.
Guest: Thank you.
When did the customer call to make a reservation? - 20
Which of the following hotel types is used for small specialized hotels built in a unique environment?