Qualıty Management (ENG)
Deneme Sınavı Soruları
- 20 soru
- Cevap anahtarı açık: çöz, sonucunu gör
- 1
- To prepare all kinds of standards or have them prepared.
- To create archives from national and international standards
- To conduct all kinds of scientific technical studies on standards
Which of the functions stated above is a function of TSE?
- 2
Of seven major quality tools for detecting and reducing the variability of process, what is designed for frequency of detect, to indicate the place of detect?
- 3
Which of the following is the fisrt step of John Kotter’s 8 Step Plan?
- 4
Which of the following is the starting point of lean thinking?
- 5
Which of the following can be said about benchmarking?
- 6
Which one is NOT one of the mistakes that cause unsuccessful TQM practices?
- 7
- Histogram
- Check sheet
- Pareto chart
- Cause-and-effect diagram
- Box plot
- Scatter diagram
- Control chart
Which ones are major quality tools for detecting and reducing the variability of process?
- 8
Which definition below is not true?
- 9
If change in a business affects certain departments, if the strategy, values and mission of the business are not affected by this change, what kind of change is it?
- 10
What is the reason of forming a steering committee in the preparation process of Total Quality Management (TQM)?
- 11
- prioritize the safety of human health, life and property
- ensure the uniformity of products and /or services
- require the production of quality products and / or services
- require that they are produced especially economically in accordance with the intended use
- are based on the verified results of scientific, technical and experimental research
- are proven for accuracy
Which of the above are the features that the standards used for production and/or service delivery in enterprises should have?
- 12
Which of the following is a visual aid which highlights where action is required?
- 13
- Ensuring productivity in production and increasing profitability,
- Increasing employee motivation,
- Yielding stronger competitive power in national / international sectors,
- Helping to achieve sustainability,
- Facilitating the increase of market share by increasing trade volume,
- Strengthening the perception of reputation for goods or services,
- Helping to increase the level of quality and reliability.
Which of the above are the benefits of defining quality standards and producing according to these standards?
- 14
Which of the following is not one of the advantages of internal recruitment?
- 15
Whose contibution is Zero Defect?
- 16
According to one definition, what is the sum total of the intellectual, constitutional and creative values produced by a firm’s people, as well as its knowledge and skills, behavior patterns, customs, and value judgements, procedures and departments which, in their structural inter-association and organization, represent the work content of its people in a certain period of time or era?
- 17
Which of the following is NOT one of the concepts that recent interpretations of TQM refer to?
- 18
Which of the following scientist-their contribution matchings is correct?
- 19
- assigning responsibility for carrying out recruitment,
- establishing the employment brand,
- determining the optimal mix of core and flexible employees, and the type of recruitment
Which ones are the factors that strategic decisions about recruitment consider?
- 20
Which dimension of quality refers to the basic usability characteristics of a product, which can usually be measured?