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Qualıty Management (ENG)

Deneme Sınavı Soruları

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  1. 1

    Which one is NOT one of the advantages of experiments in DoE?

  2. 2

    Which of the following can be defined as a review based on systematic concrete data that allows an organization to identify strengths and areas for improvement and to periodically measure progress?

  3. 3

    Which of the following is one of the change agents used for improved organizational performance?

  4. 4

    Which of the following defines "histogram"?

  5. 5
    1. Certification of management systems
    2. Certification of persons
    3. Inspections
    4. Calibrations

    Which of the services stated above is a conformity assessment service performed by accredited bodies?

  6. 6
    Which of the following is not one of the Continuous Improvement Process (CIP) Principles?
  7. 7

    If a company is working on a product before the requirement, which type of muda is being the subject?

  8. 8

    Which of the following is NOT one of the steps of using resistance to contribute to the change process of a resource?

  9. 9
    1. Inclusion of all units in activities aimed at improving the processes related to the field of activity (goods/services) of the organization
    2. Identifying and encouraging the adoption of good examples
    3. Establishing a common quality culture
    4. Operationalizing a sustainable quality development process
    5. Providing reliable data needed for external evaluation
    6. Ensuring a better understanding of the objectives and encouraging teamwork
    7. Ensuring effective and efficient use of resources

    Which ones are the objectives that self-evaluation aims to achieve?

  10. 10
    1. Standards are deeply involved in all the processes, from the production factors and production process used in the production of goods or services to obtaining the output in the enterprises.
    2. Standards, just like other life forms, lose their validity over time, based on the expectations of those who demand goods or services, innovations in the technological field, changes in the social and cultural sphere of society, and are replaced by more current standards.
    3. Standards increase productivity in businesses and thus help businesses to be more successful.
    4. It is very important to maintain standards and update them when necessary.

    Which of the statements above related to standards are correct?

  11. 11
    1. Proposal for a work program
    2. Review of the proposals
    3. Preparation of the standard draft
    4. Review of the standard draft
    5. Acceptance of the standard draft by the  technical  committee
    6. Publication

    What is the hierarchical order of the TSE Standards Formation Process?

  12. 12

    Which of the following choices gives the stages of the implementation process of TQM in the correct order?

  13. 13

    Which of the following tools is used to improve in the Six Sigma?

  14. 14

    "....... is the revealing wrongdoings in an organization to the public or to management of the organization." 

    Which of the following is the correct term to fill in the blank above?

  15. 15

    Which one is not an exemplary code of ethics developed by Stimson?

  16. 16

    Which of the terms below is a subjective quality dimension that reflects the customer’s individual preference and evaluates the overall appearance of the product?

  17. 17

    Which of the following principles are used as ethical codes focused on quality?

    I. Institute training on the job.

    II. Adopt and institute leadership.

    III. Break down barriers between staff areas.

    IV. Drive out fear.

    V. Eliminate numerical quotas for the workforce and numerical goals for management.

  18. 18

    Which of the following is a statement by Armand V. Feigenbaum?

  19. 19

    Which of the following are the examples how TQM can foster ethical behavior within organizations?

    I. QM leads to clear communication of commitments and goals.

    II. QM fosters the development of good listening skills.

    III. TQM leads to early identification of problematic behavior.

    IV. TQM promotes honesty and fair dealing.

    V. QM highlights the ethical dimension of production.

  20. 20

    Which of the following elements belongs to the first phase of PDCA leadership model?

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