İşletme Yönetimi Ara 3. Deneme Sınavı
Toplam 20 Soru1.Soru
Which of the following has classified the functions of management?
Peter F.Drucker |
Mary Parker Follett |
Michael Porter |
Henri Fayol |
Max Weber |
Henri Fayol has classified the functions of management.
2.Soru
The principles of ideal bureaucracy are introduced by ...............?
Henri Fayol |
Frederick W. Taylor |
Frank and Lillian Gilbreth |
Max Weber |
Mary Parker Follett |
Weber’s ideal bureaucracy laid the foundations for contemporary organization theory.
3.Soru
In a company, employees believe that whatever they do, they will not get a raise since they are not relatives of the company founder. Which of the following corresponds to the employees’ belief from the organizational culture point of view?
Values |
Assumptions |
Speculations |
Facts |
Artifacts |
Assumptions are accepted as they are without questioning; they reflect the beliefs concerning human nature and reality. Employees may have biases based upon their previous experiences; but this may not be the case at all.
4.Soru
___________ is a step beyond further of utilitarianism
and opposite to ethical egoism, has a focus on
benefiting others at the highest level.
Which ethics approach in decision making completes the above sentence?
Utilitarianistic approach |
Egocentric decision making |
Unethical approach |
Ethical egoism |
Altruism |
Altruism
5.Soru
I.Develop a science for each element of the job to replace old rule-of-thumb methods
II.Continue to plan the work, but use workers to get the work done
III.Supervise employees to make sure they follow the prescribed methods for performing their jobs
IV.Scientifically select employees and then train them to do the job
What is the correct order of the phases of scientific management approach?
I-II-III-IV |
II-I-III-IV |
III-I-IV-II |
IV-I-III-II |
I- IV-III-II |
As in the ideas of the other representatives of the classical management theory, Taylor looked for the best way to increase managerial efficiency and productivity. Although his model was widely criticized, Taylor made important contributions to the history of the management thought. He described the phases of scientific management as:
Develop a science for each element of the job to replace old rule-of-thumb methods
Scientifically select employees and then train them to do the job
Supervise employees to make sure they follow the prescribed methods for performing their jobs
Continue to plan the work, but use workers to get the work done
6.Soru
Which of the following refers to individuals or organizations providing businesses with inputs such as raw materials, semi-finished materials, and energy?
Suppliers |
Substitute products |
Customers |
Competitors |
Complementary products |
Suppliers are individuals or organizations providing businesses with inputs such as raw materials, semi-finished materials, and energy. The correct answer is A.
7.Soru
In general administrative management approach, what do the activities related to production called?
Technical |
Commercial |
Financial |
Accounting |
Managerial |
According to Fayol, there are six activities directly involved with industrial projects.
Technical: Activities related to production, ?
Commercial: Activities related to buying, selling, and exchange, ?
Financial: Activities related to search for, and optimum use of capital, ?
Security: Activities related to securing property and individuals, ?
Accounting: Activities related to quantitative/statistical analysis, ?
Managerial: Activities related to planning, organizing, commanding, coordinating, and controlling.
8.Soru
Ethics and social responsibility are critical current issue for 21st century managers. Which one below describes social responsibility?
It set standards of conduct for what is “good” |
It is the approach that organizations should seek ways to benefit from the |
The belief that businesses should conduct their operations ethically and to benefit both employees and the larger society. |
The approach about building competencies |
It refers to code of moral principles in a business environment. |
Social responsibility is the belief that businesses should conduct their operations ethically and to benefit both employees and the larger society.
9.Soru
Which of these is a true statement about the functions of management?
Management functions are random listing. |
Organizing function comes first. |
Execution of management functions is a linear process. |
The functions of management are not interrelated. |
Execution of all functions is a cyclical (continuous) process. |
Management functions are not a random listing. Planning, organizing, leading/directing and controlling are listed in an order. All functions are interrelated and execution of all functions is a cyclical (continuous) process.
10.Soru
Which model of decision making is based on factors such as a manager’s experience, skills, knowledge, and training?
Rational decision-making model |
Intuitive decision making |
Bounded-rationality decision model |
Optimal decision making |
All decision-making models |
Decision models vary primarily based on the source/s that managers use and rely on for making the most effective decisions. The rational model of decision making is also known as the classical model. The major premise of the rational model is the decision makers, typically managers, are fully rational. However, managers in some cases and circumstances are not fully equipped regarding time, knowledge, and capacity which is the basic premise of the bounded rationality model. A third model is intuitive decision making. This model refers to the managers’ personal sources such as their experience, knowledge, personal approach, capacity, and skills.
11.Soru
- Which of the following best completes the sentence?
“The Scientific Approach focuses on ............”
operational economy |
adequate stuffing |
inventory management |
improving production methods |
organizational control |
The scientific management approach mainly focused on productivity within the organization and methods to use workforce more efficiently.
12.Soru
Which managerial role is defined as ‘making accommodations with other departments or with other organizations’?
The resource allocator role |
The negotiator role |
The disturbance handler role |
The entrepreneurial role |
The monitor role |
Managers are often required to make accommodations with other departments (middle managers) or with other organizations (top managers). The negotiator role does not only refer to accommodations with suppliers, customers, government institutions, and industrial unions. Managers also act as negotiators within the organization. Getting individuals and departments to work for meeting organizational goals also requires good negotiating skills.
13.Soru
Which of the following gives the functions of management in the correct order?
Leading – Planning – Organizing – Controlling |
Planning – Leading – Organizing – Controlling |
Planning – Organizing – Leading – Controlling |
Organizing – Planning – Controlling – Leading |
Planning – Controlling – Organizing - Leading |
Management functions are not a random listing. Planning, organizing, leading/directing and controlling are listed in an order.
14.Soru
It refers to the belief that businesses have a duty to conduct their affairs ethically to benefit both employees and the larger society.
Which concept is defined with the definition above?
Financial performance |
Business environment |
Organizational structuring |
Customer loyalty |
Social responsibility |
Social responsibility refers to the belief that businesses have a responsibility to conduct their affairs ethically to benefit both employees and the larger society.
15.Soru
Which one includes 'suppliers' factor?
external environment |
general environment |
task environment |
business environment |
internal environment |
The task environment typically includes competitors, suppliers, and buyers (customers or distributors); businesses that produce substitute products to those sold in the industry; and businesses that provide complementary products/services.
16.Soru
Which of the following defines making the right decisions and successful implementation of these decisions?
Strategy |
Efficiency |
Implementation |
Effectiveness |
Productivity |
Effectiveness is about making the right decisions and it also involves successful implementation of these decisions.
17.Soru
Which is NOT one of the factors that the internal environment includes?
Organizational structures |
Organizational culture |
Stock market fluctuations |
Human resources |
Financial strength |
The internal environment includes leadership and management styles, organizational culture, human resources, organizational structures, business assets, financial strength, and operational and managerial processes. On the other hand, stock market fluctuations is among the economic elements of the general environment. Therefore, the correct answer is C.
18.Soru
I.Where do we want to go?
II.How will we get there?
III.When will the task be completed?
IV.What should we do to get there?
Which questions are the main ones that seeks answers to?
I-II |
I-III |
II-IV |
I-II-III |
I-II-IV |
- Planning is the process of determining where to go by doing what.
In other words, with planning, we seek answers to these two main questions:
- Where do we want to go?
- How will we get there? In other words, what should we do to go there?
19.Soru
The advancements in _________ enabled employees to work as members of virtual project teams that are networked globally.
Which of the following is suitable to complete the given sentence ?
Work experiences |
Information and communication technologies |
Innovative workforce |
Global consultancy firms |
Bureaucratic structures. |
The advancements in information and communication technologies enabled employees to work as members of virtual project teams that are networked globally.
20.Soru
Which of the followings are not among five aspects of intuition in decision making?
Experience-based decisions |
Ration-based decisions |
Cognitive-based decisions |
Subconscious mental processing |
Values or ethics-based decisions |
Intuition is knowing or understanding something instinctively or
subconsciously without reasoning or proof. In this model, decisions are taken through five different aspects of intuition. Starting with experience-based decisions, managers use their past experiences. The second aspect of intuition in decisions are
feelings and emotions (affect-initiated decisions). In the third, managers make decisions based on skills, knowledge, and training (cognitive-based decisions). The fourth facet of intuitive decision-making utilizes values or ethics as guides. Lastly, the subconscious mental processing comes into play in executive decision-making. Thus, the correct answer is B.
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