İşletmeye Giriş Ara 10. Deneme Sınavı
Toplam 20 Soru1.Soru
Which of the following is the type of communication that refers to establishing relationships in and outside the organization either directly related to formal tasks or only about being a part of social incidents?
Vertical communication |
Horizontal communication |
Grapevine |
Personal networking |
Non-verbal communication |
Personal networking a type of informal communication refers to establishing relationships in and outside the organization either directly related to formal tasks or only about being a part of social incidents. Personal communication networks include relations with all stakeholders. These networks help managers and employees to get complementary information about the organizational environment as well as employees’ opinions and approach to work.
The correct answer is D.
2.Soru
Which of the following is not covered by organizational factors affecting human resources management?
Size of the organizations |
Environmental climate |
Seniority |
Top management |
Structure of the organization |
Organizational factors affecting human resource management are the size of the organizations, environmental climate, top management, structure of the organization and the sector, and the characteristics of the industry that the organization operates. Seniority is the factor of workface diversity that affects human resources management.
3.Soru
Which of the following is not one of the external environments of business?
Economic environment |
Social environment |
Legal environment |
Ecological environment |
Global environment |
There are six major forces of the environment: the economic environment, the technological environment, the legal and political environment, the social environment, and the global environment. Doğru cevap D’dir.
4.Soru
Private enterprise under the free-market system requires the existence of four conditions. Which option is not one of these?
centralized government |
private property |
freedom of choice |
profits |
fair competition |
Private enterprise under the free-market system requires the existence of four
conditions:
• Private property - individuals have the right to own private property and resources that are used to create wealth.
• Freedom of choice – employees can work where they choose, consumers can buy what they want, and firms can hire people and produce what they choose.
• Profits – owners can keep the profits for themselves as rewards for taking risks.
• Fair competition – free and fair competition is the basis for a free-market system to operate efficiently.
5.Soru
Which one of the following is not among the four steps followed by human resource planning?
carrying out a needs analysis for the positions |
conducting a job analysis |
forecasting demand |
forecasting the supply human resources |
matching the demand and supply of human resources |
Human resource planning generally follows four steps: (1) conducting a job analysis; (2) forecasting demand; (3) forecasting the supply human resources; and (4) matching the demand and supply of human resources.
6.Soru
Which of the following is not among human resource management activities?
Planning |
Leading |
Recruitment |
Orientation |
Selection process |
The correct answer is B. Human resources management activities include planning, recruitment, selection and orientation.
7.Soru
Which one of the following is a disadvantage of external recruiting sources?
Longer adjustment or orientation time |
Inbreeding |
Possible morale problems of those not promoted |
Political infighting for promotions |
Need for a management development program |
Longer“adjustment”or orientation time is an external disadvantage but the others are intrenal
8.Soru
_______________________ serves a larger area such as the Southern or Eastern part of a country.
Local business |
National business |
International business |
Multinational business |
Regional business |
Regional businesses would serve a larger geographical area like Southern Turkey or the
Black Sea region.
9.Soru
What refers to the approach that a country’s own unique culture, laws, and business practices determine ethical behavior in a country?
Universalism |
Cultural relativism |
Franchising |
Licensing |
Tariff |
Cultural relativism refers to the approach that a country’s own unique culture, laws, and business practices determine ethical behavior in a country
10.Soru
I. Wage payment
II. Base compensation
III. Benefits
IV. Pay incentives
Which of the above-numbered statements are components of compensation?
III and IV |
I, II, III and IV |
I and IV |
II, III and IV |
II and III |
The compensation program has three components. These are base compensation, pay incentives and benefits.
11.Soru
Which of the following shows the correct order of the steps of hiring process?
selection, orientation, and recruitment. |
orientation, recruitment, and selection. |
recruitment, selection, and orientation. |
selection, recruitment, and orientation. |
recruitment, orientation, and selection |
Once the firm has determined its human resources needs via human resource planning, it needs to hire the most qualified employees to fill the available positions. The hiring process has three steps: recruitment, selection, and orientation. The correct answer is C.
12.Soru
Which factor of production includes crowdfunding?
labor |
information resources |
financial capital |
entrepreneurship |
natural and physical resources |
Financial capital refers to money or funds used to create and operate a business. It can come from one’s personal savings, from friends and family, via business loans, from investors and through other forms of fund-raising such as crowdfunding.
13.Soru
Which of the following activities can not be considered as a CSR project for an MNC?
Sponsoring an important sports event |
Sponsoring a famous local team |
Providing scholarships to poor students |
Supporting development of fine arts |
Opening a new production facility |
Organizing or giving support to corporate social responsibility (CSR) projects is another way to build recognition and reputation in foreign cultures. These CSR projects may involve being sponsors of important sports events or famous teams, providing scholarships to the poor students and supporting development of fine arts or music. "Opening a new production facility" is NOT a CSR project.
14.Soru
I. Innovation
II. Customer services
III. Education
Which of the above make competition desirable for businesses?
Only I |
Only III |
I and II |
II and III |
I, II and III |
THE CONCEPTS OF BUSINESS
Innovation:
With several companies competing to win over customers, a firm can succeed with innovative products. Innovation can come from technology, product modifications or by improving customer experience. Further, firms would need to consistently better themselves and to encourage employees to push themselves also.
Customer Service:
If a product on offer is similar from one firm to the next, each firm is forced to improve customer service to compete.
Education:
Competitors can teach each other about the business, the state of the markets and what does and does not work in the marketplace.
15.Soru
Which management skill involves job-specific knowledge, experience, and ability for performing the tasks at a proficient level?
Management skill |
Soft skills |
Human skills |
Technical skills |
Conceptual skills |
Technical skills involve job-specific knowledge, experience, and ability for performing the tasks at a proficient level. Technical skills are directly related to the use of technology, machinery, techniques, methodology, or tests for performing a specific task with high performance. The correct answer is D.
16.Soru
Which one is about the social environment of the organizations?
Global economy |
Political conditions |
International competition |
Income distributions |
Countries' exchange rate |
Te social environment refers to the trends and forces in a society under which all businesses operate. Its elements include demographic factors, customs and values, and social and economic movements of the society. Demographic characteristics such
as age, gender, lifestyles and income distributions, along with the values and norms acceptable to a society, impact organizations from what kinds of products to o?er consumer to the ways in which they conduct their businesses.
17.Soru
Hand gestures like the thumbs up or the okay sign are used to indicate satisfaction or approval. However, you must keep in mind that hand gestures change across cultures. The gestures you are familiar with in Turkey might mean something completely different in Germany or Switzerland.
Which form of communication is defined above?
Personal networking |
Grapevine |
Non-verbal communication |
Vertical communication |
Horizontal communication |
Non-verbal communication is a form of interpersonal communication, intentionally or not, conveyed by body movements, facial expressions, and gestures, explicit, or tenuous. Body language is the most pervasive type of non-verbal language, including natural and artificial scents, usually used as semaphores to emphasize or hide meaning orally communicated.
The multinational work place reveals the importance of cultural differences regarding the use of body language as much as verbal communication. Eye contact, personal space, physical contact, or greeting style differ by cultures. It is critical at incidents such as negotiations to be knowledgeable about other cultures’ body and facial gestures.
The correct answer is C.
18.Soru
What is term that stands for defending national products against imported goods?
Import substitution |
Globalization |
Internationalization |
Investment |
Balance of trade |
Globalization
Import substitution is an economic policy which defends replacing foreign imports with domestic products.
19.Soru
Which management skill is the most critical for top/ executive managers?
Human skills |
Time-management skills |
Technical skills |
Soft skills |
Conceptual skills |
Conceptual skill, are most critical for top/ executive managers. Such analytical ability provides top managers with a strong understanding of the internal and external environment of their organizations and reinforces the quality of strategic decision policies. The correct answer is E.
20.Soru
Which of the following refers to the amount of overall resources used for the achievement of an organizational goal?
Management |
Organizational efficiency |
Organizational effectiveness |
Organizational performance |
Managerial planning |
Organizational efficiency on the other hand is about the amount of overall resources used for the achievement of an organizational goal. The correct answer is B.
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