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Prıncıples Of Marketıng
PRINCIPLES OF MARKETING Dersi Consumers and Consumer Behavior soru cevapları
PRINCIPLES OF MARKETING Dersi Consumers and Consumer Behavior soru detayı:
SORU:
What are the steps of Consumer Decision Making Process?
CEVAP:
A consumer follows a step by step process called as Consumer Decision Making Process when buying products or services. These steps are:
- Need recognition
- Identification of alternatives (information search)
- Evaluation of alternatives
- Decision (purchasing and consuming)
- Evaluation of the decision (post-purchase evaluation)