BUSINESS MANAGEMENT (İŞLETME YÖNETİMİ) - (İNGİLİZCE) Dersi Managerial Control soru detayı:

PAYLAŞ:

SORU:
What does “the customer perspective” refer to in the balanced scorecard system?

CEVAP:
The customer perspective helps managers evaluate the question, “How do customers see us?” Customer satisfaction is critical to achieving the company’s financial goals outlined in the financial perspective of the balanced scorecard.

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