BUSINESS MANAGEMENT (İŞLETME YÖNETİMİ) - (İNGİLİZCE) Dersi Managerial Control soru detayı:

PAYLAŞ:

SORU:

What does “the organization’s potential for learning and growth perspective” refer to in the balanced scorecard system?


CEVAP:

This perspective helps managers assess the question, “How can we continue to improve and create value?” The learning and growth perspective focuses on three factors: “employee capabilities”, “information system capabilities”, and “the company’s climate for action.” Measurements include such things as employee satisfaction and retention, the amount of training people receive, business process improvements, and the introduction of new products.