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Turizm Için Ingilizce 2
ENGLISH FOR TOURISM II (TURİZM İÇİN İNGİLİZCE II) - (İNGİLİZCE) Dersi CORRESPONDENCE IN TOURISM soru cevapları
ENGLISH FOR TOURISM II (TURİZM İÇİN İNGİLİZCE II) - (İNGİLİZCE) Dersi CORRESPONDENCE IN TOURISM soru detayı:
SORU:
Write down some of the characteristics of a letter of apology in response to a complaint letter.
CEVAP:
-Express sympathy
-Apologize if necessary
-State what action you will take
-Remind the reader that his / her relationship with you is important
-Make a goodwill gesture if appropriate