Turizm İçin 1ngilizce 1 Ara 12. Deneme Sınavı

Toplam 20 Soru
PAYLAŞ:

1.Soru

Where can you hear the following offers?

Would you like a double?

Would you like to start with a tab?

You should try our potato chips.

Nuts may go well with your bear.

May I offer you our special snacks?


At a restaurant

At a Canteen

At a buffet

At a café

At a bar


2.Soru

Which one is coffee with whiskey and cream and sometimes sugar is added?


Iced coffee

Turkish coffee

Half caf

Extra shot

Irish coffee


3.Soru

Which of the following is NOT classified as ‘Unique Hotels’?
Hangisi ‘Unique Hotels’ olarak olarak sınıflandırılamaz?


Capsule Hotels

Treehouse Hotels

Botels

Cave Hotels

Bed and Breakfast


4.Soru

Customer- Is breakfast included in the price?

Staff- Yes, we have a buffet-style breakfast for our guests.

What does the customer want to ask?


He wants to learn the breakfast time.

He wants to learn breakfast type.

He wants to learn if they have room service for breakfast.

He wants to learn what is in the breakfast.

He wants to learn if they have to pay extra for the breakfast.


5.Soru

What can you infer when you read the telephone conversation between Hotel Manager and a Guest?

Guest : Do you have a shuttle from the Dalaman?

Hotel Manager : I’m afraid we don’t. If you can get to Marmaris, we can pick you up in the morning or afternoon. You can hire a taxi from the airport to downtown Marmaris. If you give us a call when you arrive at the airport, we can tell you where the taxi should leave you in town, and when you can get a ride on the shuttle.


There is no direct transfer from any airport to the hotel.

 Taxies are better and always available for visitors.

Tourists can hire a car to reach the hotel from any airport.

Shuttle transfers should be organized a week earlier.

If visitors can get to city center they may reach the hotel on foot.


6.Soru

Which one of the following is a good response to complete the dialogue in a cafe?

A: Welcome, sir. What would you like to have?

B: I will have coffee, please.

A: How do you take your coffee?

B: _______________________


Very quickly please.

During the happy hour please.

Not too sweet.

On my table please.

Before the sandwich please.


7.Soru

In a hotel, which of the following is responsible for providing advice on travel, making reservations for

various functions and events and helping guest with different problems and questions?


Bellboy

Hotel manager

Chef

Concierge

Receptionist


8.Soru

You are working as a waiter in a meat restaurant. One of the customers ordered pilav with his meat but you brought her potatoes. He complained about it. Which one of the following is a good response to him?


Our potatoes are also very delicious.

They have the same calories, don’t worry.

I will bring you another soup, sir.

I am sorry, I will exchange it immediately.

Sorry for being late, here is your order.


9.Soru

At the front desk, a guest asks some questions to the hotel manager. Read the dialogue and answer the question.

Guest: We would like to hire a bicycle to go around and those green hills.

Manager: Okay, I may bring your bicycles tomorrow from the town.

Guest: Oh! Thanks a lot. Do you know how much it will cost for a day?

Manager: Hiring a bicycle “shouldn’t” cost more than 10 Turkish Liras.

What does the modal “shouldn’t” stand for in Manager’s respond to the guest?


Obligation

Necessity

Duty

Correctness

Expectation


10.Soru

Which of the following is a good way to say goodbye to a customer leaving the restaurant?


You gave very little tip for us.

You can’t find another place better than us.

I think you should reserve for the next time.

You shouldn’t have made too much noise.

I hope you enjoyed your evening with us.


11.Soru

________ are large complexes built in large areas consisting of small cottages or apart hotels. Aşağıdakilerden hangisi yukarıdaki cümleyi doğru şekilde tamamlar?


Bed and breakfast

Motels

Holiday villages

Timeshare

Airport hotels


12.Soru

Customer- Is breakfast included in the price?

Staff- Yes, we have a buffet-style breakfast for our guests.

What does the customer want to ask?


He wants to learn the breakfast time.

He wants to learn breakfast type.

He wants to learn if they have room service for breakfast.

He wants to learn what is in the breakfast.

He wants to learn if they have to pay extra for the breakfast.


13.Soru

I   I’ll try a Turkish coffee.    II  I’ll bring your order right away, sir.    III Good morning. What would you like to order?    IV Sweet, please.    V  How would you like to take your coffee? Sweet, semi-sweet or without sugar?  Put the dialogue in the correct order. Diyalogdaki cümleleri doğru sıraya koyunuz.


III-II-IV-I-V

I-V-IV-II-III

III-I-V-IV-II

V-IV-II-III-I

IV-V-II-I-III


14.Soru

Read the following dialoge between a child guest and a receptionist at the front desk and find a choice from the receptionist's response which is out of the responsibilities of a front desk person.

Child Guest: Sir, what do receptionists do?

Receptionist :Front desk staff members are responsible for "greeting guests" when they arrive, "accessing  reservation information on a computer", "taking credit card information" for deposit or payment, "showing the rooms, restaurant and other facilities" and "providing guests with room keys".

Child Guest: Oh! you have a lot of business.


greeting guests

showing the rooms, restaurant and other facilities

accessing their guest and reservation information on a computer

taking credit card information

providing guests with room keys


15.Soru

A customer wants to pay the bill, so he says:


Sorry, my soup is very cold.

Can I have the check, please?

I am very sorry about the inconvenience.

Can I see the menu?

Can I see the manager, please?


16.Soru

__________ is one of the first faces a guest sees when arriving into a hotel. He is the person who is responsible for providing advice on travel, making reservations for various functions and events helping guest with different problems and questions.

Which of the following completes the sentence above?


Waiter

Bellboy

Bellhop

Manager

Concierge


17.Soru

Which of the following belongs to recreational facilities? Aşağıdakilerden hangisi dinlence-eğlence olanaklarına girer?


Restaurant

Audiovisual software

Concierge service

Pilates studio

Multilingual staff


18.Soru

Which one of the following explanations is true? Aşağıdaki açıklamalardan hangisi doğrudur?


Bakery is a type of restaurant that sells vegetables.

Dining car serves food in a plane and ship.

Chuck Wagon is a unique type of a small restaurant.

Trattoria is an informal French restaurant.

Steakhouse specializes in pasta.


19.Soru

Which of the following is NOT a characteristic of a ‘happy hour’ in a bar?


Drink specials are offered.

The guests might leave more tips for having good time.

There can be live music.

All types of drinks are free.

The bartenders and servants like this time.


20.Soru

Tim: Coffee, please.
Waiter: __________ .
Tim: With milk, please.
Choose the option that best completes the dialogue.


How would you take your drink?

Do you want it on the rocks?

Do you have any snacks?

Do you have any house specials?

Would you like to start a tab?