Human Resource Management Deneme Sınavı Sorusu #1400745
"It is based on the idea that the businesses’ performance should be balanced not only with financial outputs, but with financially unreliable operational measures such as customers, internal processes, learning and development."
This definition matches with which one of the following modern performance appraisal methods ?
|
Behaviorally Anchored Rating Scales (BARS) |
|
360- Degree Appraisal Method |
|
Assessment Centers Method |
|
The Balanced Scorecard Method (BSC) |
|
Management by Objectives Method (MBO) |
The balanced scorecard method was first
introduced by the Harvard Business School
professor Robert Kaplan and David Norton, and is
based on the idea that the businesses’ performance
should be balanced not only with financial
outputs, but with financially unreliable operational
measures such as customers, internal processes,
learning and development.
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