İşletme Yönetimi Deneme Sınavı Sorusu #1158930

I- Increasing the sales by 10% in the first quarter.

II- Improving the quality of goods and services that the firm produces by the end of this year.

III- Improving the customer loyalty by 5% by the end of the year.

Which ones of the above are considered a successful performance standard statement?

Only I

I and II

Only III

II and III

I and III

Yanıt Açıklaması:

The first and the third statements are quantifiable. It is possible to measure them. However, in the second statement, there is an ambiguity. To what extent improving the quality of goods is not clear.

PAYLAŞ:

SORUNUN CEVABI: E

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İşletme Yönetimi Deneme Sınavı Sorusu #1158930

I- Increasing the sales by 10% in the first quarter. II- Improving the quality of goods and services that the firm produces by the end of this year. III- Improving the customer loyalty by 5% by the end of the year. Which ones of the above are considered a successful performance standard statement?

SORUNUN CEVABI: E

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