Marketıng Management Deneme Sınavı Sorusu #962271

Which one below is NOT one of the phases of customer adoption?


 Awareness stage

Interest stage

Trial stage

Adoption stage

Innovation stage


Yanıt Açıklaması:
  • (1)  Awareness stage: The consumer becomes aware of the innovation but lacks information about it.

  • (2)  Interest stage: The consumer is stimulated to seek information about the innovation.

  • (3)  Evaluation stage: The consumer considers whether to try the innovation.

  • (4)  Trial stage: The consumer tries the innovation to improve his or her estimate of its value.

  • (5)  Adoption stage: The consumer decides to make full and regular use of the innovation.

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