Organızatıonal Behavıor Deneme Sınavı Sorusu #961563

Two human resource specialists are in conflict about the candidates which one more proper for the position of sales representative. What type of conflict is this?


Relationship conflict

Process conflict

Negative conflict

Group conflict

Task conflict


Yanıt Açıklaması:

The first question is related to differentiateing three types of conflict: Relationship conflict, task conflict and process conflict.

Task conflict is about task related issues. It is peculiar to disagreement about task content or about work goals. For example, two human resource specialists are in conflict about the candidates which one more proper for the position of sales representative. One of the HR specialist thinks that the woman at the ages of 30s has deep experience in marketing, and can be more successful as a sales representative. The other HR specialist thinks that the man at at the ages of 40s can speak three languages and is talkative in interviews, so he can be the proper candidate for that position. This type of conflict can be beneficial for organization. 

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