Prıncıples Of Marketıng Deneme Sınavı Sorusu #816611

What is the reason why people choose certain brands/companies over others that provide the same services or sell the same products (such as BİM, ŞOK, Çağdaş, Metro) ?


Quality

Marketing

Advertising

Customer-perceived value

Promotions


Yanıt Açıklaması:

Each business model provides a value for its customers, the important point is that customers do not judge value objectively; they make their decision to shop from any of these stores based on their own value perceptions. More specifically, customer perceived value is the customer’s evaluation of the differences between all the benefits and costs of a market offering compared to those of competing offers.

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