Qualıty Management (ENG)
Deneme Sınavı Soruları
- 20 soru
- Cevap anahtarı açık: çöz, sonucunu gör
- 1
Which of the followings are the features of the businesses, which practice total quality management principles?
I. A total commitment to continually increasing value for stakeholders, especially customers, investors and employees.
II. A firm understanding that quality is defined by customers, not the company.
III. A commitment to leading people with a bias for continuous improvement and communication.
IV. A commitment to fundamental improvement through knowledge, skills, problem solving, and teamwork.
V. A commitment to fast-paced, constant learning, and an ability to respond quickly to changes in the competitive environment.
- 2
Which of the following shows the correct order of the phases in the PDCA leadership model?
- 3
In which method below is the employee’s performance assessed subjectively by herself and by her supervisor according to agreed criteria?
- 4
Which of the following is not one of the features of quality?
- 5
Which of the following is the process concerned with deciding which applicants or candidates should be appointed to jobs?
- 6
Which of the following best completes the sentence below?
_____________can be defined as the sum total of shared values and beliefs, knowledge and skills that help individuals understand how the organization functions.
- 7"Leaders keep their followers up-to-date and well-informed. Because, only by doing so, leaders can make sure that their personnel have the information required to achieve top performance." Which of the following leadership techniques is described above?
- 8
Which of the following is NOT one of the core elements of Total Quality Management?
- 9
......................... is an approach to doing business that attempts to maximize the competitiveness of an organization through the continual improvement of the quality of its products, services, people, processes, and environments.
Which of the following correctly completes the left blank in the above sentence?
- 10
What has been suggested to be most and particularly necessary for the business to take advantage of CSR not only for marketing purposes but also in other areas of interest?
- 11
What is a perceptual bias on behalf of the appraiser, in which they focus almost entirely on the positive aspects of an employee, regardless of problem areas that require remedial action?
- 12
What is the second step in doing a job analysis of a job?
- 13
Which one is not one of the type of responsibilities in CSR?
- 14
Which of the following refers to moral philosophies that center on the rights of the individuals and the intentions associated with a particular behavior?
- 15
__________is the work team composed of individuals from various specialties.
Which of the following completes the sentence above?
- 16
Which of the following is not one of the leadership techniques?
- 17
In which management style, do the subordinates have a say in the decision-making process?
- 18
___________ attempts to motivate employees by giving them more authority or independence for organizing their work and solving problems.
Which of the following completes the sentence?
- 19
What is focusing on consequences often referred to as?
- 20
Which of the following is not one of the advantages of internal recruitment?