Deneme Sınavı Soruları

I.   Continous Improvement

II.  Management Commitment

III. Process Approach

Which of the above are among Total Quality Management Principles?

Which of the following gives the two elements of the 'Act' phase in the PDCA model?

Which of the following is not one of the common types of work teams?

Which of the terms below refers to the basic usability characteristics of a product, which can usually be measured?

In which step in doing a job analysis of a job, does the supervisor select a sample of positions to center?

Which of the following is NOT an element of the phases in the PDCA leadership model?

What kind of a training method is it if a person learn a job by actually doing it?

Which term means revealing wrongdoings in an organization to the public or to management of the organization?

Which step in the selection process determines the accuracy of the information provided?

1. Work teams integrate employees around tasks and are intended to create strong networks of those people.
2. The integration offered by work teams also facilitates learning and innovation.
3. Work teams substitute a peer-based control of work for traditional hierarchical control.
4. The devolution of managerial duties to work teams enables hierarchical levels to be reduced and administrative overheads to be cut.

Which ones are significant advantages of work teams?

When the quality plan is communicated to everyone concerned in the organization, which phase of the PDCA leadership model is being implemented?

In a cosmetic company, a personnel made a calculation error in a report. Luckily, the leader realized the error and asked him to correct the mistake. Also he wanted that personnel to realize why exactly he/she did such an error and to establish a crosscheck system which will avoid such errors for the next reports. Which method is the one the leader used to inspire?

I.   TQM

II.  Accreditation

III. ISO 9001

IV.  Certification

Which of the above are among different frameworks of quality matters?

By requiring a firm think through all of its practices, processes, and operations, TQM highlights which of the following statements?

__________occurs when managers rate employees based on their most recent encounter with them or their most current knowledge of their performance.

Which of the following completes the sentence above?

Which of the following is NOT a technique used by leaders to inspire their followers?

Which of the following completes the sentence below?

__________are mainly concerned with increasing workplace efficiency and make decisions without obtaining ideas from their subordinates.

Which of the following is the user-based definition of quality?

According to one definition, what is the sum total of the intellectual, constitutional and creative values produced by a firm’s people, as well as its knowledge and skills, behavior patterns, customs, and value judgements, procedures and departments which, in their structural inter-association and organization, represent the work content of its people in a certain period of time or era?