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Qualıty Management (ENG)

Deneme Sınavı Soruları

  • 20 soru
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0 doğru · 0 yanlış · 20 kaldı
  1. 1

    Which of the terms below relates to measuring the length of time of a product’s lifetime?

  2. 2

    One of the project team members in an engineering company did not follow the conventional bureaucratic order to fulfil a duty and the manager organised a meeting for an open debate among the personnel to discuss that behaviour. Which of the following principle of leadership for quality is used in the mentioned case?

  3. 3

    Which of the below refers to the quality dimension in which the brand, image, etc. are in the forefront?

  4. 4

    What is "a detail of the requirements, specifications, the various guidelines and characteristics to be able to meet its quality by the product in order to meet the purpose of the product, process or the service" called?

  5. 5

    Who among the following developed Strategic Quality Management (SQM) approach?

  6. 6

    Which of the following is is a document that provides information about the essential tasks, duties, responsibilities, types of equipment or tools used, and working conditions of the job?

  7. 7

    A leader asks the personnel to attend a workshop for marketing to figure out and design the best way to convince a particular customer on choosing their company that has been doubtful for so long and needed to be convinced. In this case which technique was used by the leader for inspring the personnel?

  8. 8

    Which one of the quality management principles below means the understanding and implementation regarding the customers’ present and future needs and requirements about the product/service to satisfy customer expectations?

  9. 9

    Which of the below has the highest percentage of certain behaviors observed in the previous year by employees in terms of questionable workplace behaviour?

  10. 10

    Which one is NOT one of the conceptualized levels of corporate social responsibilities?

  11. 11

    Which of the following is NOT one of the criteria that the traditional evaluation of training is based on?

  12. 12

    Which of the following terms refers to "deontology"?

  13. 13

    Who made PDCA cycle popular ?

  14. 14

    Who invented this cycle?

  15. 15

    Which of the following principles are used as ethical codes focused on quality?

    I. Institute training on the job.

    II. Adopt and institute leadership.

    III. Break down barriers between staff areas.

    IV. Drive out fear.

    V. Eliminate numerical quotas for the workforce and numerical goals for management.

  16. 16

    " It requires trainees to learn on the actual or simulated equipment but are trained off the job"

    Which of the following training method is described above?

  17. 17

    ................. refers to the basic usability characteristics of a product, in terms of dimensions of quality.

    Which of the following correctly completes the left blank in the above sentence?

  18. 18

    What is the name of ‘‘behavior that is consistent with the principles, norms, and standards of business practice that have been agreed upon by the society’’?

  19. 19

    Which of the terms below refers to the possibility, ease and speed of getting the product serviced when it requires maintenance?

  20. 20

    Which of the following terms belongs to the 'Act' section in the PDCA Leadership Model?

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