Qualıty Management (ENG)
Deneme Sınavı Soruları
- 20 soru
- Cevap anahtarı açık: çöz, sonucunu gör
- 1
What refers to creating balanced jobs in the context of organizational, environmental, technical, and resource demands?
- 2
Who is at the top of the pyramid in control and policing?
- 3
............... means the understanding and implementation regarding the customers’ present and future needs and requirements about the product/service to satisfy customer expectations.
Which of the following correctly completes the left blank in the above sentence?
- 4
Which of the terms below refers to the product, which will perform the expected function and will not malfunction within a specific period of time?
- 5
Who is at the top of the pyramid in coaching?
- 6
Which dimension of quality refers to the product, which will perform the expected function and will not malfunction within a specific period of time?
- 7
Which of the following is about the philanthropic responsibilities of the CSR?
- 8
Which of the following terms refers to the process of generating a pool of qualified applicants for organizational jobs?
- 9
When did NASA create quality system requirements for its suppliers?
- 10
What is the name of the "form of external quality assurance process under which services and operations of educational institutions or programs are evaluated by an external body (accrediting agency) to determine if applicable standards are met."?
- 11
Which of the following is not one of the key principles of TQM?
- 12
What can be defined as the principles, norms, and standards of conduct governing an individual or group?
- 13
In creating an ethical work environment, which of the following clarifies to employees what the company stands for and its expectations for employee conduct?
- 14
Which one occurs in the first step of the development of quality thinking?
- 15
__________ refers to the product, which will perform the expected function and will not malfunction within a specific period of time.
Which of the following completes the sentence above?
- 16
- Decide how to gather information
- Review relevant background information about the job
- Select representative positions
- Actually analyze the job
- Verify the job analysis information with the worker performing the job and with his or her immediate supervisor
What is the correct order of the steps in doing a job analysis of a job?
- 17
What refers to the idea that firms have obligations to society beyond their economic obligations to owners or stockholders and also beyond those prescribed by law or contract?
- 18
____________ is a form of external quality assurance process under which services and operations of educational institutions or programs are evaluated by an external body to determine if applicable standards are met.
Which of the following completes the sentence above?
- 19
Considering the overlapping nature of responsibilities in CSR, which of the following characteristics of the overlapping domains depicts the business actions that are not considered ethical and have no direct or indirect economic benefit?
- 20
Which of the following is not considered in job design?