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Qualıty Management (ENG)

Deneme Sınavı Soruları

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  1. 1

    Which of the following is one of the basic principles of Total Quality Management?

  2. 2

    Which of the following are the examples how TQM can foster ethical behavior within organizations?

    I. QM leads to clear communication of commitments and goals.

    II. QM fosters the development of good listening skills.

    III. TQM leads to early identification of problematic behavior.

    IV. TQM promotes honesty and fair dealing.

    V. QM highlights the ethical dimension of production.

  3. 3
    Which of the following is not one of the sources of external candidates?
  4. 4

    Which dimension of quality refers to the basic usability characteristics of a product, which can usually be measured?

  5. 5

    Which of the following is not an element of organizational culture?

  6. 6

    Which of the following best completes the sentence below?

    __________refers to the exchanges that occur between supervisor and subordinate on a daily basis.

  7. 7

    Which of the options below is currently the last quality management philosophy and approach?

  8. 8

    Which of the following is NOT one of the concepts that recent interpretations of TQM refer to?

  9. 9

    Which one is not among the most common CSR practices?

  10. 10

    Which of the following cannot be true about "Performance management"?

  11. 11

    Which of the following is the first stage of the selection process?

  12. 12

    Employees set their own goals in a particular project and monitor their own results by themselves. In the present case, which critical success factor for developing a quality culture is being fulfilled?

  13. 13

    Which of the following is not one of TQM Principles?

  14. 14

    Which dimension of quality refers to the possibility, ease and speed of getting the product serviced when it requires maintenance?

  15. 15

    Which information is not true for Autocratic Management?

  16. 16

    "Some of the differences leading unethical behaviour may derive from country’s governance system. .................... countries tend to be less transparent and have a higher degree of corruption than ............... countries."

    Which of the following is the correct sequence to fill in the blanks above?
     
  17. 17
    Concepts of leadership and teamwork require consideration of a few questions that are fundamental to the management style and philosophy (Armstrong,1994, p.19). Which option includes all of those questions?            I. How do you communicate with your staff?                                                 II. How do you obtain their commitment and motivation?                         III. How good is your teamwork?                                                                     IV. Do you need to change your management style?                         V. Could you benefit from multilevel problem solving/task teams?
  18. 18

    Which of the following is the first step in job analysis?

  19. 19

    Which of the following is one of the key principles of total quality management?

  20. 20

    "Internal recruitment focuses on employees who.........................."

    Which of the following most appropriately completes the sentence above?

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