Qualıty Management (ENG)
Deneme Sınavı Soruları
- 20 soru
- Cevap anahtarı açık: çöz, sonucunu gör
- 1
Imagine a leader who values awareness of the followers for being up-to-date plus well informed about the goals, vision, and mission of the organization, so that they can achive top performance. Which is the best technique for the leader to do so?
- 2
What refers to revealing wrongdoings in an organization to the public or to management of the organization?
- 3
Which of the following terms can be defined as the sum total of shared values and beliefs, knowledge and skills that help individuals understand how the organization functions?
- 4
Which one is not one of the basic principles of Total Quality Management?
- 5
I. Employee Empowerement
II. Evidence-based Decision Making
III. Process Approach
IV. Management Commitment
Which of the above are among Total Quality Management Principles?
- 6
"Empowerment.................."
Which of the following most appropriately completes the sentence above?
- 7
Which of the following is NOT one of the five factors for developing quality culture?
- 8
Which of the following is not among the quality management principles?
- 9output incentive schemes merit rating gain sharing profit sharing Which ones are most common methods of performance-based pay?
- 10
In an insurance company, an employee is getting a promotion due to the superior performance on improving the quality of the counseling service (s)he provides. In the mentioned case, which critical success factor for developing a quality culture is being carried out?
- 11
Which of the following is not a factor considered in strategic decisions about recruitment?
- 12
The development of the plan for quality improvements calls for an understanding of the current situation; therefore, which phase does the PDCA leadership model cycle start with?
- 13
Which term refers to moral philosophies that center on the rights of individuals and the intentions associated with a particular behavior?
- 14
Which of the followings is the work team composed of individuals from various specialties?
- 15
What is the process of generating a pool of qualified applicants for organizational jobs?
- 16
..............is a combination of formal education, job experiences, and relationships to help employees prepare for the future of their careers.
Which of the following completes the sentence above?
- 17
"One of the most important roles of leaders is to generate and convey the vision and mission in a clear, accurate, and compelling manner. It is important that the vast majority of the employees need to believe in and commit to the attainment of the vision. "
Which of the following principles of leadership for quality is described above?
- 18
Which dimension of quality refers to the basic usability characteristics of a product, which can usually be measured?
- 19
What is the main reason an organization that constantly creates a negative ethical impact may find the withdrawal of the market for its products?
- 20
Which method below requires trainees to learn on the actual or simulated equipment but are trained off the job?