Deneme Sınavı Soruları

Which one of the quality management principles below emphasizes the importance of the employee participation to the quality improvement efforts to achieve the organization’s vision and goals?

1. refers to creating balanced jobs in the context of organizational, environmental, technical, and resource demands
2. tends to promote higher levels of task mastery and thus speed, less training, and more straightforward incumbent replacement.
3. increases the scope of a job by extending the range of tasks.
4. is the practice of transferring an employee from one division or activity to another so that they understand the “big picture” and become cross-trained.
5. attempts to motivate employees by giving them more authority or independence for organizing their work and solving problems. 

1. The job design
2. Job specialization—the narrowing of performed tasks—
3. Job enlargement
4. Job rotation
5. Job enrichment

Which of the following gives the correct matches of the definitions and terms?

Which of the following is "the sum total of shared values and beliefs, knowledge and skills that help individuals understand how the organization functions"?

Which dimension of quality relates to measuring the length of time of a product’s lifetime?

Which of the below is a subjective quality dimension that reflects the customer’s individual preference and evaluates the overall appearance of the product?

Which of the following is one of Deming's Seven Deadly Diseases?

What is "a form of external quality assurance process under which services and operations of educational institutions or programs are evaluated by an external body (accrediting agency) to determine if applicable standards are met." called?

Which method of inspiration is used when a rectorate of a university sends an email describing the vision and the mission of the university to all the academic staff?

Which of the following has the most important influence on the ethical behavior of the personnel?

What is "a problem or issue that confronts a person, group, or organization and that requires a decision or choice among competing claims and interests, all of which may be unethical" called?

I.   It has a relative nature.

II.  It is a matter of degree.

III. It is perceptual.

Which of the above are among features of Quality?

According to TQM guru Deming, what should management’s principal goal be?

Which leadership style refers to the exchanges that occur between supervisor and subordinate on a daily basis?

Improving the organization’s ethical climate is essential to avoiding failures in the organization. Which factor has the utmost importance in this regard?

Which of the below is currently the last quality management philosophy and approach?

Which of the terms below is a subjective quality dimension that reflects the customer’s individual preference and evaluates the overall appearance of the product?

What is the term that refers to an approach whereby managers are mainly concerned with increasing workplace efficiency and pay little attention to people within the organization?

Which of the following is the principles, norms, and standards of conduct governing an individual or group?

Which of the following questions do ethics try to answer?

I. What action it is right (or wrong) to take

II. What kind of person it is right (or wrong) to be

III. In what kind of a world it is right (or wrong) to live