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Qualıty Management (ENG)

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  1. 1

    Which of the following is an impact of incremental change?

  2. 2

    Five primary aspects of an organization are affected from CIP transformation.

    Which of following is not one of them?

  3. 3
    Which of the following cannot be claimed about Lean Six Sigma (LSS)?
  4. 4
    ................... is a diagram, also known as the Fishbone, used to investigate the potential and root causes of a particular problem or error. Possible causes can be determined by brainstorming with the quality improvement team.                                                                                          Which term is defined above?
  5. 5

    I. Level of education

    II. Gender

    III. Talents

    IV. Working time in the organization

    Which of the aspects about employees above play an important role in the success of TQM applications?

  6. 6

    CIP includes eleven compatible and mutually supporting principles.

    Which of the following is not one of them?

  7. 7

    Which of the following is not the benefits of Continuous Improvement?

  8. 8

    Which of the following best completes the sentence below?

    .......... is a series of actions that you take in order to achieve a result

  9. 9

    What is the common point of Lean and Total Quality Management Relationship?

  10. 10

    When was TSE founded?

  11. 11
    1. ISO (International Organization for Standardization since 1956),
    2. IEC (International Electrotechnical Commission since 1956)
    3. SMIIC (Standards and Metrology Institute for the Islamic Countries since 2010)
    4. CEN (European Committee for Standardization since 2012)
    5. CENELEC (European Committee for Electrotechnical Standardization since 2012)

    Which ones of the given are the international organizations that the TSE is a member of?

  12. 12
    1. Catching the variability in a process and define the causes
    2. Explaining the variation with statistical tools by using samples from the process
    3. Using and understanding some statistical tools such as histogram, Pareto chart, cause and effect diagram, and Shewhart charts
    4. Catching and analyzing the patterns on process with statistical tools and interfering with them.

    Which ones are the practical benefits of implementing SPC?

  13. 13

    Which of the following waste is about ergonomic factors affecting the workers' quality of working life?

  14. 14
    1. Direct applicants and referrals
    2. Online recruitment 
    3. Advertisements in newspapers and magazines
    4. Public employment agencies
    5. Private employment agencies
    6. Executive search firms (headhunters)
    7. Universities and vocational schools

    Which ones are the sources of external candidates?

  15. 15

    I.   Employee Empowerement

    II.  Evidence-based Decision Making

    III. Process Approach

    IV.  Management Commitment

    Which of the above are among Total Quality Management Principles?

  16. 16

    "Internal recruitment focuses on employees who.........................."

    Which of the following most appropriately completes the sentence above?

  17. 17

    Which of the terms below refers to the possibility, ease and speed of getting the product serviced when it requires maintenance?

  18. 18

    Failure to establish and assess a solid quality culture might create serious problems for the organizations. Which of the following is NOT one of the most common root causes of these problems?

  19. 19

    Which of the following is the belief that there are no absolute standards, no objective truth and no objective reality?

  20. 20

    Which of the following is the degree to which people believe their fate is in their hands?

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