Qualıty Management (ENG)
Deneme Sınavı Soruları
- 20 soru
- Cevap anahtarı açık: çöz, sonucunu gör
- 1
Which of the following develops and publishes international standards and is a non-profit organization with members from 164 countries?
- 2
What term can be defined as the disruption of routines of existing habits in the processes that are intended to be changed in the organization?
- 3
What is 'a specific methodology to evaluate a system, design, process, or service for possible ways in which failures (problems, errors, risks, concerns) can occur' called?
- 4
Which of the following is a decision or an action to be taken during the preparation stage?
- 5
Which of the given statements belongs to Kurt Lewin's 3 Step Model?
- 6
In which year was TÜRKAK established?
- 7Which information is true for Failure Mode and Effect Analysis(FMEA)? I. FMEA is a specific methodology to evaluate a system, design, process, or service for possible ways in which failures (problems, errors, risks, concerns) can occur. II. The main purpose of FMEA is to predict and prevent the known or potential problems based on the historical data of a similar product or process in the design stage. III. According to Stamatis (2003) who defines the old way and the new way of quality,elimination of waste is an old way. IV. According to Stamatis (2003) who defines the old way and the new way of quality, reduction of unreliability is a new way.
- 8
Which of the below is not one of the benefits of benchmarking?
- 9
Which of the following is not a category of change within the concept of change management?
- 10
Which of the following happens when employees are not adequately informed about the causes and process of change, and as a result they may have wrong ideas about the causes and consequences of change?
- 11
Which of the following is the seven-step model selected after recognizing and rewarding CIP behavior?
- 12
Which of the following is not a benefit of quality standards?
- 13
There are three kinds of wastes mentioned within the Toyota Production System (TPS): muda, mura and muri. Which of the following does mura refer to?
- 14
In which management style, do the subordinates have a say in the decision-making process?
- 15
In creating an ethical work environment, which of the following clarifies to employees what the company stands for and its expectations for employee conduct?
- 16
Which of the following is one of the eight dimensions for quality proposed by Garvin (1987)?
- 17Which of the following elements belongs to the "Act" phase of the PDCA Leadership Model?
- 18
Which method of inspiration is used when a rectorate of a university sends an email describing the vision and the mission of the university to all the academic staff?
- 19
Imagine a doctor having a patient with a disease in the last stage. Treating seems too much likely to cause pain and discomfort to the patient without any benefit. But the family of the dying patient insists on. Which term defines the ethical case the doctor going through?
- 20
When did NASA create quality system requirements for its suppliers?