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Qualıty Management (ENG)

Deneme Sınavı Soruları

  • 20 soru
  • Soru metinleri açık; şıklar ve cevap anahtarı uygulamada
  1. 1

    Which of the following should come to the dotted place according to 5 basic features?

    ....................................is the ability of the output that is formed as a result of processing the inputs that activate the process to meet the customer needs and requirements continuously.

  2. 2
    1. Ensuring productivity in production and increasing profitability,
    2. Increasing employee motivation,
    3. Yielding stronger competitive power in national / international sectors,
    4. Helping to achieve sustainability,
    5. Facilitating the increase of market share by increasing trade volume,
    6. Strengthening the perception of reputation for goods or services,
    7. Helping to increase the level of quality and reliability

    Which ones are the benefits of quality standards?

  3. 3
    Which ones are some of the practical benefits of implementing Statistical Process Control?                                                                                                I. Catching the variability in a process and define the causes                        II. Explaining the variation with statistical tools by using samples from the process                                                                                                    III.Using and understanding some statistical tools such as histogram, Pareto chart, cause and effect diagram, and Shewhart charts                     IV. Catching and analyzing the patterns on process with statistical tools and interfering with them
  4. 4
    1. Another standardization activity of the TSE is to ensure that current standards are regularly updated.
    2. As per the international systematic review principles, the TSE systematically reviews and evaluates the standards every five (5) years for revision, amendment, repeal or acceptance.
    3. Since 2014, the TSE has been reviewing the Turkish Standards by relevant sectors, institutions and organizations in order to ensure compliance with international and European Union procedures.
    4. This systematic review is carried out to ensure the revision, amendment, repeal or acceptance of the Turkish standards (TSE, 2019).

    Which of the statements above related to systematic review of TSE Standards are correct?

  6. 5

    Of seven major quality tools for detecting and reducing the variability of process, which one is described as the graphical presentation of distribution of data?

  7. 6

    Which of the following external factors caused many businesses to change their products and production processes in an environmentally friendly way?

  8. 7

    If a company adopt "making what is needed, when it is needed, and in the amount needed" idea as a principle, which of the following aims in particular is prominent?

  9. 8

    Which item given below is not one of the benefits of benchmarking?

  11. 9

    Which of the following is an internal factor of change?

  12. 10
    1. ISO (International Organization for Standardization since 1956)
    2. IEC (International Electrotechnical Commission since 1956)
    3. SMIIC (Standards and Metrology Institute for the Islamic Countries since 2010)
    4. CEN (European Committee for Standardization since 2012)
    5. CENELEC (European Committee for Electrotechnical Standardization since 2012)

    Which international organizations above is the Turkish Standards Institute (TSE) is a member of?

  13. 11

    To find out what is the current state of the process and which data should be collected in measure stage, which tools would you prefer to be compatible with DMAIC?

  14. 12
    The processes are classified in three main groups (Turan, 1989). Which information below about the processes is true?                                             I. Main processes: Processes that start directly on demand from the external customers of the organization and provide a product or service to the external customer.                                                                            II.Support processes: Planning the activities of all processes in line with theorganization’s objectives and regularly reviewing and reporting the performanceindicators related to them.                                              III.Management processes: Process that consists of different areas of expertise gathered under one roof in order to ensure the most appropriate use of resources throughout the company.
  16. 13

    Which international organization is a non-profit, international, and non-governmental organization established in 1906 in accordance with Swiss Laws?

  17. 14

    Which of the following is the user-based definition of quality?

  18. 15

    Which dimension of quality refers to the product, which will perform the expected function and will not malfunction within a specific period of time?

  19. 16

    Imagine a leader who values awareness of the followers for being up-to-date plus well informed about the goals, vision, and mission of the organization, so that they can achive top performance. Which is the best technique for the leader to do so?

  21. 17

    Which of the following terms refers to the process of generating a pool of qualified applicants for organizational jobs?

  22. 18

    What is the primary concern of participative managers?

  23. 19

    What is the name of the principles, norms, and standards of conduct governing an individual or group?

  24. 20

    Which of the following refers to moral philosophies that center on the rights of the individuals and the intentions associated with a particular behavior?

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