Qualıty Management (ENG)
Deneme Sınavı Soruları
- 20 soru
- Cevap anahtarı açık: çöz, sonucunu gör
- 1
Which of the following accredits conformity assessment activities in Turkey?
- 2
Which one is a criterion of direction?
- 3
Which step of using the resistance to contribute to the change process as a resource is explained correctly?
- 4
......................is the Japanese form of “Signal” and it is one of the lean tools. Jidoka cannot be thought without ............ ................. is a visual aid which highlights where action is required and it is vital to detect the problem.
Which of following should be at dotted place?
- 5
Which of the following defines low tolerance as a reason for resistance to change?
- 6
- The basic document is the standards.
- It is the process of setting and applying certain rules.
- It is prepared for common and repetitive uses
Which of the statements mentioned above is true about standardization?
- 7
If one is talking about the need for a change to take place in an organization form bottom to top, which factor is he/she stressing?
- 8
- What has it actually achieved to date?
- What does it intend to achieve tomorrow?
- Why does this organization exist?
Which question above is related to Direction based on EFQM Model?
- 9
Which of the following is the primary aspect of an organization under which education and training, reward and recognition system are dealt with?
- 10
Not to insist on the process of change is an example of (1) ............... whereas not trying to understand customers and ignoring customer feedback is an example of (2) ............... as mistakes causing unsuccessful TQM practices?
- 11
Which of the given is related to radical change?
- 12
"........ is an act or process through which something becomes different; an alteration, a modification."
What is defined above?
- 13
According to main features of process,the following expression refers to which feature?
...................................It is the feature of the process to be monitored with performance criteria.
- 14Concepts of leadership and teamwork require consideration of a few questions that are fundamental to the management style and philosophy (Armstrong,1994, p.19). Which option includes all of those questions? I. How do you communicate with your staff? II. How do you obtain their commitment and motivation? III. How good is your teamwork? IV. Do you need to change your management style? V. Could you benefit from multilevel problem solving/task teams?
- 15
Which of the following is one of the basic principles of Total Quality Management?
- 16
Which of the following is the first stage of the selection process?
- 17
......................... is an approach to doing business that attempts to maximize the competitiveness of an organization through the continual improvement of the quality of its products, services, people, processes, and environments.
Which of the following correctly completes the left blank in the above sentence?
- 18
Which of the following sources of external candidates charges employers for providing referrals?
- 19
Which one occurs in the first step of the development of quality thinking?
- 20
In QM, which of the following s the ability to inspire people to make a total, willing, and voluntary commitment to the achievement of organizational goals?