Deneme Sınavı Soruları

I.   Employees
II.  Business age
III. Business scale
IV.  Management and leadership style

Which of the above are business characteristics affecting the TQM practices?

1. To prepare all kinds of standards or have them prepared,
2. To examine the standards prepared within the Institute or outside the Institute and to accept them as Turkish Standards if deemed appropriate,
3. To publish the accepted standards and to encourage their implementation, and to submit those that are deemed beneficial to make mandatory to the approval of the relevant ministry.
4. To prepare standards and projects at the request of the public and private sectors and to provide expert opinions,
5. To conduct all kinds of scientific technical studies on standards and to follow similar studies in foreign countries,

Which ones are the functions of the TSE?

Which one of the given factors is an external factor causing change?

Which of the following is one of the ways of using the resistance to contribute to the change process?

In the Continuous Improvement principle context, there are crucial steps.

Which of following is not one them?

Which question below is asked for the business results criteria of the Malcolm Baldrige's self-evaluation model?

Which classified group of the processes is described as 'planning the activities of all processes in line with the organization’s objectives and regularly reviewing and reporting the performance indicators related to them'?

Who was the first person to describe control charts?

1. A team approach, focusing on project-oriented applications
2. Education of employees at all levels
3. Emphasis on reducing variability

Which of the elements listed above is/are part of a successful SPC program?

Which of the following is not one of the steps of the "Individual Improvement Model”?

Which of the following explains Poka-Yoke?

1. The origin of statistical process control (SPC) dates back to 1931.
2. The origin of statistical process control (SPC) dates back to Dr. Walter Shewhart’s book The Economic Control of Quality of Manufactured Product.
3. SPC can be applied not only in manufacturing but also in any process carried out in the workplace.
4. SPC is a statistical method of separating variations resulting from special causes, e. g. environmental and the Five M’s, from variations resulting from natural causes in order to eliminate the special causes.
5. The rationale for SPC is similar that of total quality in that it is based on the control of variations, continual improvement, predictability of processes, elimination of waste, and product inspection.

Which of the given statements are true about SPC?

Employees set their own goals in a particular project and monitor their own results by themselves. In the present case, which critical success factor for developing a quality culture is being fulfilled?

Which of the following quality management principles emphasizes employee participation?

Which of the below is NOT one of the characteristics of good leaders?

Which of the following is not among the quality management principles?

Which of the following compensation is linked to the accomplishment of agreed hours of work?

Which dimension of quality relates to measuring the length of time of a product’s lifetime?

What does 'A' stand for in KSAOC?