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Qualıty Management (ENG)

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  1. 1

    Which of the following is a data collection tool that can be designed according to the use?

  2. 2
    1. Definability
    2. Measurability
    3. Repeatability
    4. Controllability
    5. Value added capability

    Which ones are the main features of a process?

  3. 3
    1. Identifies and ranks the known or potential failures. Therefore, risks are determined and it is possible to eliminate the important risks of product, process, services, and systems
    2. Improves the quality, reliability, and safety of the products or service
    3. Improves the company’s image and competitiveness
    4. Helps increase customer satisfaction
    5. Reduces product development time and costs
    6. Helps select the optimal system design

    Which ones are the benefits of FMEA?

  4. 4

    What refers to planning, organizing, leading, and controlling a change process in an organization to improve its performance and achieve the predetermined sets of strategic objectives, as defined by Ha?

  5. 5

    Lean Quality perspective differs from traditional quality perspective.

    which of the following is not one of them

  6. 6

    Which of the following is one of the internal factors that cause change in businesses?

  7. 7

    While improving the continous improvement process there are four steps. Which one of the given items is not among these steps?

  8. 8

    ..........................is a Japanese word used for “selfreflection”. In reflection meetings ,
    experienced failures are identified and clear plans for future efforts are being created to take appropriate action to avoid reoccurrence.

    Which of following should be at dotted place?

  9. 9

    I.   Self-interest
    II.  Low tolerance 
    III. Misunderstandings
    IV.  Different evaluations

    Which of the above are reasons for resistance to change? 

  10. 10

    Which of the following date best completes the sentence below?

    The origin of statistical process control (SPC) dates back to...........

  11. 11
    1. It is established in 1961 by EEC and EFTA.
    2. Members have the right to participate in the work of any technical committee.
    3. Some of the secretariats are carried out by TSE.

    To which international organization do the above features belong?

  12. 12

    How many work programs does TSE have?

  13. 13

    Which is NOT one of the organizational barriers causing unsuccessful TQM practices?

  14. 14

    Which of the following questions do ethics try to answer?

    I. What action it is right (or wrong) to take

    II. What kind of person it is right (or wrong) to be

    III. In what kind of a world it is right (or wrong) to live

  15. 15

    __________is the work team composed of individuals from various specialties.

    Which of the following completes the sentence above?

  16. 16

    I.   Performance

    II.  Features

    III. Reliability

    IV.  Conformance to standard

    Which of the above are among dimensions of quality?

  17. 17

    Which of the following is one of the steps of the quality assurance system?

  18. 18

    Which of the following cannot be true about "Performance management"?

  19. 19

    Improving the organization’s ethical climate is essential to avoiding failures in the organization. Which factor has the utmost importance in this regard?

  20. 20

    Which term means revealing wrongdoings in an organization to the public or to management of the organization?

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