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Qualıty Management (ENG)

Deneme Sınavı Soruları

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  1. 1

    Among the eleven principles of Continuous Improvement Process (CIP) which of the following deals with policy deployment and allocating resources efficiently?

  2. 2
    1. An organization-wide process
    2. What the manager says it is
    3. A way of managing.

    Which ones above can be considered as a feature of quality?

  3. 3
    1. Catching the variability in a process and define the causes
    2. Explaining the variation with statistical tools by using samples from the process
    3. Catching and analyzing the patterns on process with statistical tools and interfering with them

    Which of the statements above is/are a benefit of implementing SPC?

  4. 4

    Which of the following should come to the dotted place according to 5 basic features?

    ..........................................It is the ability of the process managers who are always aware of the performance of the process and can take corrective actions when necessary.

  5. 5

    Which word does Cambridge Dictionary define as “a series of actions that you take in order to achieve a result”?

  6. 6

    Which one below is not an international standard organization that TSE is a member of?

  7. 7

    There are  seven major quality tools for detecting and reducing the variability of process.

    Which of followings are not one of them?

  8. 8
    1. to identify open areas for improvement and development by using different analysis methods (SWOT, PEST, Problem tree, etc.)
    2. to ensure the continuity of their corporate development and form a system based on evidence, data information and observation to measure these developments regularly
    3. to compare and contrast with other institutions
    4. to integrate the applied development model with their own operations

    Self-evaluation enables an oranization to do which of the above?

  9. 9
    1. manpower
    2. machine
    3. material
    4. method
    5. measurements

    Which ones are one of the M's that affect a process?

  10. 10

    Which institution was built to establish a network of nationally recognized accreditation bodies in the European geographical area?

  11. 11

    If an operation is subjected to consider isses such as assessment of the process capability against requirements, the process being streamlined and error-proofed, and the work
    area is being straightened-up and unnecessary equipment is getting eliminated, which step of the Continuous Improvement Process Model is being applied?

  12. 12

    "Lean as a business improvement method ..................."

    Which of the following most appropriately completes the sentence above?

  13. 13

    There are  seven major quality tools for detecting and reducing the variability of process.

    .....................distribution of data. It is drawn by dividing the largest and smallest values evenly and determining the number of data per interval. It is easy to show and
    interpret minimum and maximum value of data and the distribution
    of data.

    Which of these should come to the dotted place?

  14. 14

    Which of the following is not one of the key principles of TQM?

  15. 15
    1. Work teams integrate employees around tasks and are intended to create strong networks of those people.
    2. The integration offered by work teams also facilitates learning and innovation.
    3. Work teams substitute a peer-based control of work for traditional hierarchical control.
    4. The devolution of managerial duties to work teams enables hierarchical levels to be reduced and administrative overheads to be cut.

    Which ones are significant advantages of work teams?

  16. 16

    One of the project team members in an engineering company did not follow the conventional bureaucratic order to fulfil a duty and the manager organised a meeting for an open debate among the personnel to discuss that behaviour. Which of the following principle of leadership for quality is used in the mentioned case?

  17. 17

    Which of the following means having a person learn a job by actually doing it?

  18. 18

    What does the term “Recruitment” refer to?

  19. 19

    I.   Quality has a relative nature.

    II.  Quality is a matter of degree. 

    III. Quality is perceptual.

    Which of the above are among features of Quality?

  20. 20

    Which of the following is not one of the features of quality?

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