Deneme Sınavı Soruları

When were ISO 9000 Quality Management Standards first published?

Which step of the Continuous Improvement Process Model is described in four stages of PDCA?

1. To prepare standards and projects at the request of the public and private sectors and to provide expert opinions,
2. To conduct all kinds of scientific technical studies on standards and to follow similar studies in foreign countries,
3. To cooperate with universities and other scientific and technical institutions and organizations, to publish on standardization issues,
4. To establish relations with international and international standard institutions and to cooperate with them,
5. To create archives from national and international standards and to make them available to the interested parties,

Which of the above are among the functions of the Turkish Standards Institute (TSE)?

Which is the main philosophy behind the total quality management?

Which of the following is a philosophical barrier arising from the misperception of TQM philosophy?

Which of the following is not true about "benchmarking"?

Select a Process to Improve: This step starts with identifying, prioritizing and selecting
the opportunities. After localizing the problem, an improvement plan needs to be created. After establishing operational definitions and team objectives, key measures are identified

There are seven steps in Mansir and Schacht’s “Continuous Improvement Process
Model”.What step is the above mentioned step?

Which of the following is not one of the reasons for preferring individual charts?

Which of the following is not true about "Lean and Total Quality"Management Relationship"? 

Which question does Process Management answer in Malcolm Baldrige Model’s self-evaluation criteria?

1. an independent external evaluation
2. a document that is not permanent and is valid for a certain period of time
3. a process at the end of which an organization is decided to be accredited or not accredited,
4. a process where the institution and the organization must prove that they operate according to the quality criteria used in the assessment,
5. a process where, after receiving this document, institutions or organizations are monitored periodically
6. a process where, if requested by the institutions, the accreditation process is initiated. Volunteering is essential.

Which of the above are among the characteristics of accreditation?

In which self-evaluation model, the concept of  "How exactly are the potentials of individuals operating within the organization determined? How are these individuals developed and how are their workforce competencies optimally distributed within the organization?" is considered as a criteria?

1. Quality is undoubtedly a concept that can vary according to the expectations of the person who demands a product or service.
2. It depends on the standards to ensure that the quality is always the same when a good or service is requested for those with similar expectations.
3. Standards control the variability of quality.
4. Quality is about how much the standards are followed.
5. The concepts of quality and standard complement each other.

Which of the statements above related to the concepts of quality and standard are correct?

I.   Customer Focus

II.  Employee Empowerement

III. Evidence-based Decision Making

Which of the above are among Total Quality Management Principles?

In which step in doing a job analysis of a job, does the supervisor select a sample of positions to center?

What has been suggested to be most and particularly necessary for the business to take advantage of CSR not only for marketing purposes but also in other areas of interest?

How many points are there in Demings manifesto?

Which training below focuses on improving organizational working relationships and the organization's culture?

__________ refers to the product, which will perform the expected function and will not malfunction within a specific period of time. 

Which of the following completes the sentence above?

Which of the options below is currently the last quality management philosophy and approach?