Deneme Sınavı Soruları

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Cevap anahtarı açık: çöz, sonucunu gör

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1
Which of the following is an international organizations that the TSE is a member of?
2
1. Definability
2. Measurability
3. Controllability
Which of the feature stated above is/are one of the main features of a process?
3
Which of the below is NOT one of the factors from which innovation can arise?
4
To put the Continuous Improvement Process Model in practise, which step should be taken in the first place?
5
Which of the following is not one of the Continuous Improvement Process (CIP) Principles?
6
The processes are classified in three main groups (Turan, 1989). Which information below about the processes is true? I. Main processes: Processes that start directly on demand from the external customers of the organization and provide a product or service to the external customer. II.Support processes: Planning the activities of all processes in line with theorganization’s objectives and regularly reviewing and reporting the performanceindicators related to them. III.Management processes: Process that consists of different areas of expertise gathered under one roof in order to ensure the most appropriate use of resources throughout the company.
7
Which of the following does not explain change management?
8
Which of the following is not one of the advantages of experiments?
9
Of seven major quality tools for detecting and reducing the variability of process, which one is described as the graphical presentation of distribution of data?
10
................... is a diagram, also known as the Fishbone, used to investigate the potential and root causes of a particular problem or error. Possible causes can be determined by brainstorming with the quality improvement team. Which term is defined above?
11
Which of the following cannot be claimed to be one of the concepts in lean thinking?
12
Which question below is asked for the business results criteria of the Malcolm Baldrige's self-evaluation model?
13
What is the reason of forming a steering committee in the preparation process of Total Quality Management (TQM)?
14
I. Durability

II. Serviceability

III. Aesthetics

IV. Perceived quality

Which of the above are among dimensions of quality?
15
What is the final stage in development of quality management?
16
Which of the followings are the features of the businesses, which practice total quality management principles?

I. A total commitment to continually increasing value for stakeholders, especially customers, investors and employees.

II. A firm understanding that quality is defined by customers, not the company.

III. A commitment to leading people with a bias for continuous improvement and communication.

IV. A commitment to fundamental improvement through knowledge, skills, problem solving, and teamwork.

V. A commitment to fast-paced, constant learning, and an ability to respond quickly to changes in the competitive environment.
17
What is the process of generating a pool of qualified applicants for organizational jobs?
18
In which method below is the employee’s performance assessed subjectively by herself and by her supervisor according to agreed criteria?
19
Which of the terms below refers to the basic usability characteristics of a product, which can usually be measured?
20
Which term refers to moral philosophies that center on the rights of individuals and the intentions associated with a particular behavior?

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