Qualıty Management (ENG)
Ünite Sınavı Soruları
- 20 soru
- Soru metinleri açık; şıklar ve cevap anahtarı uygulamada
- 1
When the quality plan is communicated to everyone concerned in the organization, which phase of the PDCA leadership model is being implemented?
- 2
Which of the following is not an element of organizational culture?
- 3
The development of the plan for quality improvements calls for an understanding of the current situation; therefore, which phase does the PDCA leadership model cycle start with?
- 4
Which leadership style refers to the exchanges that occur between supervisor and subordinate on a daily basis?
- 5
Which of the following is NOT one of the five factors for developing quality culture?
- 6
Which of the following is in the Plan phase of the PDCA Leadership Model?
- 7
Which of the following refers to an approach whereby managers are mainly concerned with increasing workplace efficiency and pay little attention to people within the organization?
- 8
Which of the following is not one of TQM Principles?
- 9
Which of the following are the elements of "Check" phase of the PDCA Leadership Model?
- 10
Which of the following completes the sentence below?
__________are mainly concerned with increasing workplace efficiency and make decisions without obtaining ideas from their subordinates.
- 11
Which one is NOT one of the questions that concepts of leadership and teamwork require consideration
of and that are fundamental to the management style and philosophy? - 12
Which of the following is NOT one of the principles of leadership for quality?
- 13
In which management style, do the subordinates have a say in the decision-making process?
- 14
"One of the most important roles of leaders is to generate and convey the vision and mission in a clear, accurate, and compelling manner. It is important that the vast majority of the employees need to believe in and commit to the attainment of the vision. "
Which of the following principles of leadership for quality is described above?
- 15
Which of the following best completes the sentence below?
__________refers to the exchanges that occur between supervisor and subordinate on a daily basis.
- 16
Employees set their own goals in a particular project and monitor their own results by themselves. In the present case, which critical success factor for developing a quality culture is being fulfilled?
- 17
I. They are strict controllers.
II. They help subordinates make good decisions.
III. They support subordinates in taking the actions.
Which of the characteristics above belong to participative leaders?
- 18"Leaders keep their followers up-to-date and well-informed. Because, only by doing so, leaders can make sure that their personnel have the information required to achieve top performance." Which of the following leadership techniques is described above?
- 19............. refers to the exchanges that occur between supervisor and subordinate on a daily basis. Which management style is mentioned above?
- 20
A leader asks the personnel to attend a workshop for marketing to figure out and design the best way to convince a particular customer on choosing their company that has been doubtful for so long and needed to be convinced. In this case which technique was used by the leader for inspring the personnel?