Ünite Sınavı Soruları

1. Helping to achieve sustainability
2. Increasing employee motivation
3. Yielding stronger competitive power in national / international sectors

Which of the benefits stated above can be the result of defining quality standards? 

Which of the following accredits conformity assessment activities in Turkey?

In which self-evaluation model, the concept of  "How exactly are the potentials of individuals operating within the organization determined? How are these individuals developed and how are their workforce competencies optimally distributed within the organization?" is considered as a criteria?

Which of the following is a national standard institute?

1. Deming Model
2. Malcolm Baldrige Model
3. The EFQM (The European Foundation for Quality Management) Model

1. The basic foundation of the model is an organization’s analysis of its own subjective situation well to determine its own goals and to develop itself in accordance with these goals. This model is considered as a real tool for change and transformation for the organization
2. This model aims to raise the quality level of American organizations, to set the criteria both to guide and evaluate the quality improvement efforts of individual institutions, to identify the organizations that will set an example for quality improvement. Underlying the basis of this model are three important criteria: The effectiveness of the quality improvement approach, the quality management system, and customer satisfaction.
3. With this model, the company’s strong and vulnerable areas are identified at regular intervals. In line with these findings, the company makes action plans for continuous improvement and aims to implement these plans. In other words, organizations determine their strengths and areas that are open to improvement, and they have the opportunity to improve their management approaches with the action plans they prepare. The model is essentially an institutional assessment tool that can be used by all organizations, regardless of size and sector.

Which of the following gives the correct matches of the model and the definition?

When were ISO 9000 Quality Management Standards first published?

What refers to a set of policies, rules, directives, and procedures set by management for all major transactions to guide employees to successfully perform their jobs?

Which of the conformity assessment services below is concerned mainly with chemical, biological,
physical, fire, mechanical, water, air, food, electrical and electronic, software, DNA, fingerprints, anti-doping, animal health?

Which of the following develops and publishes international standards and is a non-profit organization with members from 164 countries?

Under which heading stakeholder perceptions is grouped in the EFQM model?

Which organization has the function of training staff to establish and develop standard works in the nation and to open courses and seminars for this purpose and to examine the standards prepared within the Institute or outside the Institute and to accept them as Turkish Standards if deemed appropriate?

1. ISO (International Organization for Standardization since 1956),
2. IEC (International Electrotechnical Commission since 1956)
3. SMIIC (Standards and Metrology Institute for the Islamic Countries since 2010)
4. CEN (European Committee for Standardization since 2012)
5. CENELEC (European Committee for Electrotechnical Standardization since 2012)

Which ones of the given are the international organizations that the TSE is a member of?

1. International Standardization Organization (ISO), which develops and publishes international standards and to which Turkey also belongs as a member, is a non-profit organization with members from 164 countries.
2. The European Committee for Standardization (CEN) is a regional standard organization established in 1961 by the members of the European Economic Community (EEC) and EFTA (European Free Trade Area).
3. The European Committee for Electrotechnical Standardization (CENELEC) is a regional standard organization that prepares the European Standard for electrical and electrotechnical issues.
4. The International Electrotechnical Commission (IEC) is a non-profit, international, and non governmental organization established in 1906 in accordance with Swiss Laws. It develops international standards and operates conformity assessment systems in the field of electrotechnology.

Which of the statements above related to the international organizations which the TSE is also a full member of are correct?

1. Ensuring productivity in production and increasing profitability,
2. Increasing employee motivation,
3. Yielding stronger competitive power in national / international sectors,
4. Helping to achieve sustainability,
5. Facilitating the increase of market share by increasing trade volume,
6. Strengthening the perception of reputation for goods or services,
7. Helping to increase the level of quality and reliability

Which ones are the benefits of quality standards?

1. Standardization is the process of setting and applying certain rules with the contribution and cooperation of all parties. In standardization applications, the basic document is the standards.
2. The standards included in the standardization are the agreed-upon documents that are established with the participation of all relevant stakeholders, prepared for common and repetitive uses, and approved by an authorized institution that are not mandatory to implement.
3. Quality standards are the predetermined criteria that will ensure the production of a good or service at a level that meets the expectations of demanders.
4. These quality standards should not be considered as features that should be acquired only after the goods or services have been obtained.
5. Quality standards in the enterprises should be considered as a whole and they should start with the inputs needed for the production of the goods or services, continue with the production process, and rather than ending with the acquisition of the output, they should include the after-sales services as well.

Which of the statements above related to standardization and quality standards are correct?

Which of the following is included in certification of persons in accreditation process ?

Which one below is not an international standard organization that TSE is a member of?

1. Inclusion of all units in activities aimed at improving the processes related to the field of activity (goods/services) of the organization
2. Identifying and encouraging the adoption of good examples
3. Establishing a common quality culture
4. Operationalizing a sustainable quality development process
5. Providing reliable data needed for external evaluation
6. Ensuring a better understanding of the objectives and encouraging teamwork
7. Ensuring effective and efficient use of resources

Which ones are the objectives that self-evaluation aims to achieve?

1. It is established in 1961 by EEC and EFTA.
2. Members have the right to participate in the work of any technical committee.
3. Some of the secretariats are carried out by TSE.

To which international organization do the above features belong?

1. prioritize the safety of human health, life and property
2. ensure the uniformity of products and /or services
3. require the production of quality products and / or services
4. require that they are produced especially economically in accordance with the intended use
5. are based on the verified results of scientific, technical and experimental research
6. are proven for accuracy

Which of the above are the features that the standards used for production and/or service delivery in enterprises should have?