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Qualıty Management (ENG)

Ünite Sınavı Soruları

  • 20 soru
  • Soru metinleri açık; şıklar ve cevap anahtarı uygulamada
  1. 1

    To which year does the origin of statistical process control (SPC) date back?

  2. 2

    Which classified group of the processes is described as 'planning the activities of all processes in line with the organization’s objectives and regularly reviewing and reporting the performance indicators related to them'?

  3. 3

    Which of the following should come to the dotted place according to 5 basic features?

    ..........................................It is the ability of the process managers who are always aware of the performance of the process and can take corrective actions when necessary.

  4. 4

    A process has five main features (Özay, 2003). One of the features is the feature of the process to be monitored with performance criteria. Which feature is defined above?

  5. 5

    Of seven major quality tools for detecting and reducing the variability of process, which one is described as the graphical presentation of distribution of data?

  6. 6

    According to main features of process,the following expression refers to which feature?

    ...................................It is the feature of the process to be monitored with performance criteria.

  7. 7
    1. manpower
    2. machine
    3. material
    4. method
    5. measurements

    Which ones are one of the M's that affect a process?

  8. 8

    Which of the following is not one of the Ways to Eliminate Value-Added Activities?

  9. 9

    Which of the following tool is used to rank the causes of quality problems of process?

  10. 10
    1. Definability
    2. Measurability
    3. Repeatability
    4. Controllability
    5. Value added capability

    Which ones are the main features of a process?

  11. 11
    1. FMEA is a specific methodology to evaluate a system, design, process, or service for possible ways in which failures can occur.
    2. FMEA is the method that is used to determine the potential failures of product, process, service, and/or system.
    3. The main purpose of FMEA is to predict and prevent the known or potential problems based on the historical data of a similar product or process in the design stage.
    4. By definition, the FMEA becomes a systematic technique using engineering knowledge, reliability, and organizational development techniques; in other words, teams to optimize the system, design, process, product, and/or service.

    Which ones are true about FMEA?

  12. 12

    Which of the following best completes the sentence below?

    ............. is the ability of the process managers who are always aware of the performance of the process and can take corrective actions when necessary.

  13. 13
    ................... is a diagram, also known as the Fishbone, used to investigate the potential and root causes of a particular problem or error. Possible causes can be determined by brainstorming with the quality improvement team.                                                                                          Which term is defined above?
  14. 14
    1. What are the key factors in a process?
    2. At what settings would the process deliver acceptable performance?
    3. What are the key, main, and interaction effects in the process?

    Which of the questions listed above should be answered for having a well-performed experiment?

  15. 15

    Which of the following best completes the sentence below?

    .......... is a series of actions that you take in order to achieve a result

  16. 16
    Which information is true for the reasons for preferring individual charts? I. Every unit can be measured by technologically.                              II. Production rate is quite low since the number of production is low. III. There is a lot of variation in production.                                           IV. The test method is destructive.
  17. 17
    1. The origin of statistical process control (SPC) dates back to 1931.
    2. The origin of statistical process control (SPC) dates back to Dr. Walter Shewhart’s book The Economic Control of Quality of Manufactured Product.
    3. SPC can be applied not only in manufacturing but also in any process carried out in the workplace.
    4. SPC is a statistical method of separating variations resulting from special causes, e. g. environmental and the Five M’s, from variations resulting from natural causes in order to eliminate the special causes.
    5. The rationale for SPC is similar that of total quality in that it is based on the control of variations, continual improvement, predictability of processes, elimination of waste, and product inspection.

    Which of the given statements are true about SPC?

  18. 18

    Which word does Cambridge Dictionary define as “a series of actions that you take in order to achieve a result”?

  19. 19

    Which of the following is not one of the Five Ms that affect a process?

  20. 20
    Which ones are some of the practical benefits of implementing Statistical Process Control?                                                                                                I. Catching the variability in a process and define the causes                        II. Explaining the variation with statistical tools by using samples from the process                                                                                                    III.Using and understanding some statistical tools such as histogram, Pareto chart, cause and effect diagram, and Shewhart charts                     IV. Catching and analyzing the patterns on process with statistical tools and interfering with them
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