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Qualıty Management (ENG)

Ünite Sınavı Soruları

  • 20 soru
  • Soru metinleri açık; şıklar ve cevap anahtarı uygulamada
  1. 1

    There are  seven major quality tools for detecting and reducing the variability of process.

    .....................distribution of data. It is drawn by dividing the largest and smallest values evenly and determining the number of data per interval. It is easy to show and
    interpret minimum and maximum value of data and the distribution
    of data.

    Which of these should come to the dotted place?

  2. 2
    The processes are classified in three main groups (Turan, 1989). Which information below about the processes is true?                                             I. Main processes: Processes that start directly on demand from the external customers of the organization and provide a product or service to the external customer.                                                                            II.Support processes: Planning the activities of all processes in line with theorganization’s objectives and regularly reviewing and reporting the performanceindicators related to them.                                              III.Management processes: Process that consists of different areas of expertise gathered under one roof in order to ensure the most appropriate use of resources throughout the company.
  3. 3
    1. Histogram
    2. Check sheet
    3. Pareto chart
    4. Cause-and-effect diagram
    5. Box plot
    6. Scatter diagram
    7. Control chart

    Which ones are major quality tools for detecting and reducing the variability of process? 

  4. 4

    Which of the following tool is used when data is countable like defective/ non
    defective, available/ unavailable, conforming/ nonconforming, etc. to the specifications?

  6. 5

    Which of the following should come to the dotted place according to 5 basic features?

    ....................................is the ability of the output that is formed as a result of processing the inputs that activate the process to meet the customer needs and requirements continuously.

  7. 6

    Which of the following is not one of the advantages of experiments?

  8. 7

    A process has five main features.Which of the following is not one of them?

  9. 8
    1. Every unit can be measured by technologically
    2. Production rate is quite low since the number of production is low
    3. There is little variation in production
    4. The test method is destructive

    Which ones are the reasons for preferring individual charts?

  11. 9

    Which of the following is a data collection tool that can be designed according to the use?

  12. 10

    Which of the following is not one of the seven basic quality tools for process improvement?

  13. 11

    Which one is NOT one of the ways to eliminate non-value-added activities?

  14. 12

    According to main features of process,the following expression refers to which feature?

    ...................................It is an ability to have a positive effect on the quality of the
    output of the process and the satisfaction of the customer.

  16. 13

    There are  seven major quality tools for detecting and reducing the variability of process.

    Which of followings are not one of them?

  17. 14
    Which information is true for the benefits of FMEA?                                  I. It identifies and ranks the known or potential failures.                              II. It improves the quality, reliability, and safety of the products or service. III. It helps increase customer satisfaction.                                                      IV. It helps select the optimal system design.
  18. 15

    What is 'a specific methodology to evaluate a system, design, process, or service for possible ways in which failures (problems, errors, risks, concerns) can occur' called?

  19. 16
    1. Catching the variability in a process and define the causes
    2. Explaining the variation with statistical tools by using samples from the process
    3. Using and understanding some statistical tools such as histogram, Pareto chart, cause and effect diagram, and Shewhart charts
    4. Catching and analyzing the patterns on process with statistical tools and interfering with them.

    Which ones are the practical benefits of implementing SPC?

  21. 17
    1. Definability
    2. Measurability
    3. Controllability

    Which of the feature stated above is/are one of the main features of a process?

  22. 18

    Which of the following defines "histogram"?

  23. 19

    Which of the following is not one of the reasons for preferring individual charts?

  24. 20

    The processes are classified in three main groups.which of the following is one of them?

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