Qualıty Management (ENG)
Ünite Sınavı Soruları
- 20 soru
- Soru metinleri açık; şıklar ve cevap anahtarı uygulamada
- 1
Which of the following is an impact of incremental change?
- 2
Which of the following does not explain change management?
- 3
Which of the following results from major changes or technological breakthroughs in the environment in which the business operates and affects the whole organization and redefines the business?
- 4
Which of the following defines low tolerance as a reason for resistance to change?
- 5
I. Setting clear targets
II. Spending time engaging the workforce
III. Implementing proper cash management
IV. Having a strong alignment among the top teamWhich of the above can be recommended for a more successful change process?
- 6
Which one is NOT one of the mistakes that cause unsuccessful TQM practices?
- 7
Which of the following is a philosophical barrier that affects the implementation of TQM?
- 8
Which of the following is one of the decisions and actions to be taken during the preparation stage?
- 9
Which of the following is a decision or an action to be taken during the preparation stage?
- 10
Which of the following is the first step of John Kotter’s 8 step plan?
- 11
If change in a business affects certain departments, if the strategy, values and mission of the business are not affected by this change, what kind of change is it?
- 12
Which is a mistake causing unsuccessful total quality management (TQM)?
- 13
I. Self-interest
II. Low tolerance
III. Misunderstandings
IV. Different evaluationsWhich of the above are reasons for resistance to change?
- 14
Which of the given statements about total quality management (TQM) is not correct?
- 15
Which one is the first step of using the resistance to contribute to the change process as a resource?
- 16
What are the three steps of the implementation process of total quality management?
- 17
Which of the following is an internal factor of change?
- 18
Which of the following is NOT one of the external factors causing change?
- 19
Which step of using the resistance to contribute to the change process as a resource is explained correctly?
- 20
What is 'the transfer of capital, labor and goods and services between countries without encountering any obstacles' called?