Ünite Sınavı Soruları

1

In which change, does the business decide the need for change by analyzing the information it collects from the environment and applies the change.
2
Which of the following is not one of the decisions made or the actions taken in the preparation step of the implementation process of total quality management?
3
Which of the following is one of the internal factors that cause change in businesses?
4
Below are some examples of resistance to change. Which ones are the examples of implicit resistance?

I. Loss of job motivation

II. Complaints of employees

III. Increased production errors

IV. Absenteeism

V. Doing the work reluctantly
5
Which of the following is one of the change agents used for improved organizational performance?
6
I. Not to plan the quality process

II. Changing business objectives frequently

III. Poor communication between departments

IV. Ignoring subordinates’ participation

Which of the examples above fall under the category of managerial barriers causing unsuccessful TQM practices?
7
Which of the following refers to the rapid and constant change process carried out by managers?
8
Which of the following is NOT one of the steps of using resistance to contribute to the change process of a resource?
9
Which of the following is a stage in the execution step of implementation process?
10
Which of the following is NOT one of the decisions and actions to be taken during the preparation stage?