Qualıty Management (ENG)
Ünite Sınavı Soruları
- 20 soru
- Soru metinleri açık; şıklar ve cevap anahtarı uygulamada
- 1
Which of the following is 'the adoption of a new idea or behavior by an organization'?
- 2
What is the reason of forming a steering committee in the preparation process of Total Quality Management (TQM)?
- 3
"As a result of increased environmental awareness, many businesses have transformed their products and production processes in an environmentally friendly way. The annual goals of many businesses now include environmental sustainability and reducing greenhouse gas emissions."
What is the main reason for such changes?
- 4
What refers to planning, organizing, leading, and controlling a change process in an organization to improve its performance and achieve the predetermined sets of strategic objectives, as defined by Ha?
- 5
Which one is NOT one of the categories of reasons for resistance to change?
- 6
Which of the below is NOT one of the factors from which innovation can arise?
- 7
Which of the following is the fisrt step of John Kotter’s 8 Step Plan?
- 8
Which of the following is a philosophical barrier arising from the misperception of TQM philosophy?
- 9
Which of the following choices gives the stages of the implementation process of TQM in the correct order?
- 10
Which one of the given factors is an external factor causing change?
- 11
Which of the following statements is not correct?
- 12
Based on McKinsey's survey, what was the most common answer when managers were asked what they would do differently if their firm carried out the change process again?
- 13
Which of the following is NOT considered a reason for resistance to change?
- 14
If one is talking about the need for a change to take place in an organization form bottom to top, which factor is he/she stressing?
- 15
Which of the following is one of the ways of using the resistance to contribute to the change process?
- 16
In kur Lewin's 3-step model, which of the following is the disruption of routines of existing habits in the processes intended to be changed?
- 17
What is 'the ability of the business to produce new products and ideas and to develop new processes by managing the change process in order to achieve the goals of the business and reach the desired position in the future' called?
- 18
What term can be defined as the disruption of routines of existing habits in the processes that are intended to be changed in the organization?
- 19
Which one is a characteristic of radical change?
- 20
Which of the following refers to the change implemented in order to adapt to sudden changes occurring in the internal or external environment?