CEVAP:

When defining bureaucracy in terms of its structural characteristics, political scientists most often use a variation of six fundamental characteristics:

1. A well-defined hierarchy of authority,

2. A partitioning of work based on specialization,

3. A structure of rules regarding the rights and responsibilities of the employee,

4. A structure of rules and procedures for providing services to citizens equally and fairly,

5. A focus on events or facts rather than personal attributes for interpersonal relationships,

6. Employment and promotion based on knowledge, skills and abilities. So bureaucracy is a system of rules, regulations and procedures that dictate how employees act and provide governmental services and support to people those services in an impartial, fair, and equitable manner.