Consumer Behavıor (ENG)
Deneme Sınavı Soruları
- 20 soru
- Cevap anahtarı açık: çöz, sonucunu gör
- 1
A .......... group is a group of actual or imaginary individuals that serve as sources of comparison and influence for people’s opinions and behaviour.
- 2
_______are the standards that are accepted by a society and its individuals are expected to comply with.
Which of the folowing completes the sentence above?
- 3
Consumers’ attitudes to object of attitudes can be complex. Which of below does represent the degree to which the attitude can be changed by outside influences?
- 4
How many people a dissatisfied customer will tell about his/her dissasisfactory experience?
- 5
What is the fundamental purpose of studying attitude?
- 6
In today’s world, consumers can easily reach information in the pre-purchase phase of the buying decision process. Which of following is correct about this process?
- 7
There are three elements of an attitude as cognitive, emotional and behavioral. Which of below is correct about these elements?
- 8
Which of the following terms describes the way a system adapts to its habitat?
- 9
Which of the following are among the characteristics of network generation?
- They personalize products
- They do research on products
- They give more importance to quality than brands
- They want things to be resolved quickly
- 10
A researcher has been to a village to observe the shopping behaviour of the villagers in the open bazaar. Which method is used in this case to measure cultural values?
- 11
Which of the following fills the sentence below correctly?
Culture is society’s..........................
- 12
Which of the following describes the scale example given below?
Eating at the university canteen is cheap.
strongly agree
agree
indecisive
disagree
strongly disagree
- 13
Which of the following ranking is correct for attitude development based on Cognitive Information Processing?
- 14
What is the term which defines why an individual does something?
- 15
What are called as the temporary states that reflect current changes in motivation and which often trigger changes in behavior?
- 16
Which one of the following refer to the procedures consumers use to facilitate consumption-related choices when the attribute-based choice is concerned?
- 17
I. A set of cognitive generalisation
II. Characteristics of a social category
III. Exaggerated and negative judgments
Which of the following define the concepts which the basic characteristics are given above?
- 18
According to self-determinaton theory which is the following is associated with extrinsic motivation?
- 19
Which of the following is not one of the four main steps taking during the consumption process?
- 20
I. People rely on their feelings when making judgements
II. Consumers decide to buy considering their feelings
III. If people are in a good mood, their evaluation of stg is better
IV. Companies should try to make their consumers feel good
V. Evaluations and interpretations of events determine emotions
According to feeling-as-information theory which of above is suitable to say?