Turizm İçin 1ngilizce 1 Ara 4. Deneme Sınavı
Toplam 20 Soru1.Soru
What is the superlative form of “good”?
The best |
Better |
Worst |
Th worst |
The most |
Better and worse are comparative forms of “good” and “bad”. The worst is the comparative form of “bad”, and the most is the superlative structure that we can use with long adjectives. The superlative form of “good” is “the best”.
2.Soru
Which of the following means a guest who comes to the hotel without reservation?
Wake up call |
Doorman |
Bellboy |
Walk in |
Concierge |
Otellere rezervasyonsuz gelen müşterilere “walk in” denmektedir.
3.Soru
At the front desk, a guest asks about the method of payments accepted by the hotel. Read the dialog and and choose the best option.
Reseptionist: Hello sir and madam, may I help you?
Guest: We want to ask something about payment method. If we pay the price in cash, ................................................................ ?
Unfortunately no, whether you pay in cash or with credit card, the price is fixed.
can we pay in Turkish Liras? |
would you accept foreign currency? |
will there be any discount? |
will you give us a free shuttle service to the airport? |
can you give us an extra stay? |
will there be any discount?
4.Soru
Which of the following is a complaint in a restaurant?
The table is too close to the toilets. |
Can I have the check, please? |
We would like to have separate checks, please. |
Can we have some more bread please? |
I would like a table by the seaside, please. |
cümlede masanın tuvaletlere çok yakın olduğundan yakınılmaktadır.
5.Soru
Which one is coffee with whiskey and cream and sometimes sugar is added?
Iced coffee |
Turkish coffee |
Half caf |
Extra shot |
Irish coffee |
Viski, krema ve bazen şeker ile yapılan kahveye ‘Irish Coffee’ denir.
6.Soru
Choose the appropriate question a waiter might say when ordering at a Restaurant.
(Bir restoranda sipariş verilirken garsonun söyleyebileceği uygun seçeneği işaretleyiniz.)
What name will the reservation be under? |
Would you care for something to drink? |
Was everything to your liking? |
Would you like any dessert? |
Is there any table place you would like? |
A,C,D ve E seçenekleri yer rezervasyonu ve yemek esnasında sorulan kalıplardır. B şıkkındaki içecek bir şeyler istenilip istenilmediği ise yemek siparişi verilirken sorulabilir. Bu nedenle cevap B seçeneğidir.
7.Soru
“Mezgit is the ………… restaurant I know. I like it very much.”
Which option completes the sentences in the right way?
big |
cleaner |
faster |
worst |
best |
The sentence requires a superlative structure as there is a “the” before the blank. Only worst and best are in superlative forms. Also, the sentence gives a positive meaning about the restaurant, the answer should give a positive meaning, so “best” will be the answer to complete the sentence.
8.Soru
Which of the following means a guest who comes to a hotel without reservation?
Wakeup call |
Doorman |
Bellboy |
Walk in |
Concierge |
Otellere rezervasyonsuz gelen müşterilere “walk in” denmektedir.
9.Soru
Which of the following can be said to a guest whilw she/he is checking out?
Did you enjoy your stay? |
How can I help you? |
How long will be your stay? |
How many in your party? |
We have a few rooms left. |
"Did you enjoy your stay?" can be the best thing to say to a guest while she/he is leaving the hotel. The correct option is A.
10.Soru
A customer orders coffee with sugar, but when you bring it, he says he ordered it with no sugar. Which one is the best to answer his complaint? Complete the dialogue. Customer: This coffee is sweet. I did not ask for it. I wanted it without sugar. Server: _______.
I am pretty sure that you ordered it with sugar. Don’t you remember? |
Then I apologize. I must have misunderstood it. Let me re-make it. |
In my payment order, it says ‘with sugar’. Look here. It’s correct. |
Alright sir, I will re-make your coffee, but you have to pay for both coffees. |
I will bring you another without sugar for free, but I am certain that you asked for a sweet one. |
When a customer complains about an order, the best answer is the most polite one. Even though the customer is wrong, it is better to accept the order as the servant’s mistake. The correct answer is B.
Bir müşteri bir sipariş hakkında şikayet ettiği zaman, en iyi yanıt en kibar olandır. Müşteri haksız bile olsa, durumu servis elemanının hatasıymış gibi kabul etmek daha doğrudur. Doğru cevap B’dir.
11.Soru
What can a waiter say when the customers have finished eating their food?
Are you ready to order? |
That's very nice to hear. |
What about ordering food? |
Can you spell that, please? |
How was your meal? |
Müşteriler yemeklerini bitirdiklerinde "Yemeğiniz nasıldı?" anlamına gelen E şıkkının söylenmesi uygundur. A şıkkı "Sipariş vermeye hazır mısınız?", B şıkkı "Duyduğuma çok sevindim." C şıkkı "Sipariş vermeye ne dersinizi?" ve D şıkkı "Kodlayabilir misiniz?" anlamına gelmektedir.
12.Soru
Which one of the following is “asking for permission”?
May I use your telephone? |
Should you carry my suitcase? |
You mustn’t park here. |
You have to show your ID card. |
It might be sunny in the afternoon. |
“May I” ifadesi soru cümlelerinde izin isteme anlamını vermektedir.
13.Soru
Which theme restaurant below may be preferred by a person who is interested in historical buildings, events or characters?
The heart attack grill |
Medieval times |
Rainforest cafe |
Mars restaurant |
Dinner in the sky |
Medieval Times, orta çağ temalarını kullanıldığı bir tema restoran türüdür. Tarihe ilgi duyan kişiler bu tür bir restoranı tercih edebilir.
14.Soru
Choose the correct answer to create a meaningful dialogue in type-3 conditional.
A: What if I hadn’t reserved a room?
B: __________________________.
We could not have found a room for you. |
You will have another chance. |
Don’t worry, you will reserve for the next time. |
It will be more expensive. |
You should see our reservation desk. |
Tip-3 koşul cümlelerinin ilk kısmında yer alması gereken “past perfect” zaten soruda sorulmuştur. İkinci satırda olması gereken cümle hem “would/could have V3” yapısını içermeli hem de anlamlı olmalıdır.
15.Soru
(1) Waiter: Here is the menu, sir.
(2) Bill: Nice to meet you.
(3) Waiter: Good evening, my name is Ali and I’ll be your server.
(4) Bill: Can I see the menu?
What is the best order of the sentences above to create a meaningful dialogue?
1-2-3-4 |
1-3-2-4 |
2-1-4-3 |
3-2-4-1 |
4-2-3-1 |
When a customer goes into a restaurant and want to order something, the waiter will start first introducing himself/herself and then the customer will request to see the menu to see the choices.
16.Soru
Which rooms are called adjoining rooms in a hotel?
Rooms with a connecting door between |
Rooms with 3 bedrooms |
Rooms with sea view |
Rooms for bigger families |
Rooms which are situated on the first floor |
Adjoining rooms are rooms with a connecting door between them.
17.Soru
Which one of the following factors is not one of the reasons behind Mezgit Restaurant’s popularity?
Delicious food |
Good prices |
Good service |
Lively atmosphere |
Lively musicians |
Okuma parçasına göre, Mezgit deniz ürünleri restoranının popüler olmasının ardında lezzetli yemekleri, iyi servisi, güzel ortamı ve müzikler yer almaktadır. Fiyatlarla ilgili herhangi bir bilgi verilmemiştir.
18.Soru
Which of the following can be said while responding a guest's complaint?
Have a nice day, sir. |
I’ll correct the situation immediately, sir. |
Nobody complains about that. |
I have nothing to do with that. |
This is our best. Sorry. |
The best and the kindest respose here is "I’ll correct the situation immediately, sir." The correct option is B.
19.Soru
Aşağıdaki cümleyi tamamlayınız.
“If I pay my room with cash, ……………..........”
I would get a bigger room. |
I will get %15 discount. |
I would have stayed longer. |
I could have get discount. |
I would catch the plane. |
If clause koşul cümlelerindeki kurala göre ilk cümlede geniş zaman içeren bir yapı var ise, ikinci kısımda ‘will-future ya da modal verbs (can, must gibi) yapıları içeren cümleler olmalıdır. Bu sebeple cevap B seçeneğidir.
20.Soru
A customer is complaining because there really is a fly in his soup. What do you say?
I am very sorry. I’ll bring another one right away. |
I will see to it that you get your food right away. |
The cook must have misunderstood the order. |
Thank you. We hope you come back to see us. |
You can use your credit card. |
Müşteri çorbasında sinek olduğundan şikayet ettiğine göre özür dilenilen ve hemen başka bir çorba getirileceği söylenilen seçenek doğru cevaptır.
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